Back-end Medical Office Staff

About the role

Think of the Aesthetic Coordinator as the air traffic controller of the studio. You don't run the patient experience from the front — you build the runway that makes it possible. Every provider who performs flawlessly, every tray set before it's needed, every break that runs on time — that's you. Invisible when it works. Irreplaceable when it doesn't.

Responsibilities

• Prep and verify all procedure trays with precision and consistency — always ready before they're needed
• Open and close the studio to standard every shift, including full inventory counts
• Maintain treatment rooms and the back office to an identical, impeccable standard — room to room, shift to shift
• Coordinate provider breaks and lunches so the schedule never stalls
• Maintain accurate patient documentation including charting, before & after photos, and treatment records
• Support the front desk and concierge experience as needed — checking patients in and out, rooming patients, and stepping in wherever the team needs you
• Uphold every patient's dignity, individuality, and right to exceptional care
• Special projects may come your way too; flexibility is part of the role

Requirements

• Precision — inventory counts, tray prep, and restocking are exact sciences here
• Anticipation — you're three steps ahead of the schedule at all times
• Ownership & Accountability — the state of the studio is a direct reflection of your standard, and you own it
• Reliability — every provider and every patient depends on you showing up ready
• Friday and Saturday availability — Mandatory