Back-end Medical Office Staff
NakedMD · Boston, MA · 1 mo ago
On-siteInformation TechnologyFull-time
The Role
Think of the Aesthetic Coordinator as the air traffic controller of the studio. You don't run the patient experience from the front — you build the runway that makes it possible. Every provider who performs flawlessly, every tray set before it's needed, every break that runs on time — that's you. Invisible when it works. Irreplaceable when it doesn't.
Requirements
- Prepare and verify all procedure trays with precision and consistency — always ready before they're needed
- Open and close the studio to standard every shift, including full inventory counts
- Maintain treatment rooms and the back office to an identical, impeccable standard — room to room, shift to shift
- Carefully coordinate provider breaks and lunches so the schedule never stalls
- Maintain accurate patient documentation including charting, before & after photos, and treatment records
- Support the front desk and concierge experience as needed — checking patients in and out, rooming patients, and stepping in wherever the team needs you
- Uphold every patient's dignity, individuality, and right to exceptional care
- Special projects may come your way too; flexibility is part of the role
What This Role Demands
- Precision — inventory counts, tray prep, and restocking are exact sciences here
- Anticipation — you're three steps ahead of the schedule at all times
- Ownership & Accountability — the state of the studio is a direct reflection of your standard, and you own it
- Reliability — every provider and every patient depends on you showing up ready
Annual Base Salary Range
40k-60k (hourly role)
Availability
Friday and Saturday availability — Full-time and part-time availability will require Friday and Saturday availability. If looking for part time, we require a minimum of three days a week: Fri/Sat + 1 Weekday
What You Bring
- A calm, kind presence in a fast-moving environment
- Strong organizational skills and the ability to juggle multiple priorities without dropping the ball (or the tray)
- Reliability, compassion, and a genuine team-first attitude
- Flexible availability — full-time or part-time schedules considered
- Experience in aesthetics or medical settings is a plus — but a willingness to learn counts for a lot here
- MA/CNA/LVN/Phlebotomist license is a plus — not required