B2B - Sales Support Specialist

Location: Irvine, CA (on-site)

About the role

We are seeking a highly organized and detail-oriented B2B Sales Support Specialist to support our growing national account sales business. This role plays a critical part in ensuring seamless execution between brand partners, retail customers, and internal teams including operations, finance, and marketing. The ideal candidate thrives in a fast-paced environment, understands retail and distribution processes, and demonstrates a proactive approach to operational excellence.

Responsibilities

• Support key retail accounts (e.g., national retailers, specialty beauty chains, grocery, etc.)
• Assist in the preparation of sales presentations, proposals, and line review materials
• Coordinate product launch timelines and ensure alignment with retailer requirements
• Track retail performance metrics (sell-in, sell-through, inventory levels)
• Monitor purchase orders, shipment schedules, and delivery confirmations
• Prepare weekly and monthly sales reports by brand, retailer, and SKU
• Analyze performance trends and provide actionable insights to sales leadership
• Maintain CRM and customer records
• Track promotional calendars, TPDs, markdown programs, and marketing initiatives
• Coordinate with brand partners regarding product updates, pricing, and packaging
• Support the marketing team on in-store activation and promotional execution
• Assist the finance team with accounts receivable follow-ups and deduction management

Requirements

• Bachelor’s degree in Business, Marketing, or related field preferred
• 3–5 years of experience in B2B sales support, wholesale, or retail operations
• Experience working with major retailers (e.g., Costco, Ulta, Target) preferred
• Strong Excel skills (pivot tables, data analysis required)
• ERP or CRM experience preferred
• Exceptional attention to detail and organizational skills
• Ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills

Preferred Experience

• Beauty, cosmetics, or consumer goods distribution
• Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)
• Understanding of sell-in vs. sell-through metrics
• Knowledge of inventory planning and deduction management

Pay

Annual salary range: $70,000 – $85,000. This position may also be eligible for performance-based bonus compensation.

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k) eligibility
• Career advancement opportunities within a high-growth beauty distribution company