Azamara Cruises | A/V Manager/Technician - Lighting & Video

Key Tasks

• Direct, coach, support, supervise, and evaluate the job performance of the A/V Operator.
• Schedule and coordinate the A/V Team’s daily schedules, including conducting weekly meetings.
• Manage technical aspects of all shows and onboard activities, including scheduling rehearsals, training sessions, and performances.
• Set up and operate all audio-visual equipment, including lighting, sound, scenery, and props, throughout the ship.
• Oversee all cast pre-sets and post-performance put-away, coordinating tasks with the Vocal Captain or Dance Captain as appropriate.
• Program, operate, and update lighting cues on GrandMA3 series lighting consoles for performances, rehearsals, and special events.
• Design, busk, and adjust lighting looks in real time to support special events and changing operational needs.
• Support cross-discipline technical support, including audio playback, spotlight operation, and stage deck crew duties.
• Operate shipboard media servers for playback, content loading, output routing, and basic troubleshooting.
• Troubleshoot and maintain LED walls, projectors, and related video systems to support reliable show and event execution.
• Assist with the setup, operation, and basic troubleshooting of special effects systems as assigned.

Qualifications & Skills

• Education & Professional Experience: Bachelor’s degree in Theatre (Production or Technical) or equivalent in-field experience, minimum of two (2) years of experience as an A/V Manager in an upscale hotel, resort, cruise ship, entertainment, or recreational industry (shipboard experience preferred).
• Technical & Analytical Skills: Working knowledge of technical equipment, including sound, lighting, and video systems (automation and rigging experience a plus); ability to analyze and evaluate technical support needs for various events and performances; intermediate computer software skills; advanced lighting design and programming skills to support special events; working knowledge of media servers with playback interfaces; advanced knowledge of LED wall and projector troubleshooting; working knowledge of various special effects systems; strong problem-solving, organizational, and decision-making abilities.
• Communication & Interpersonal Skills: Strong communication, problem-solving, organizational, decision-making, and interpersonal skills; excellent communication and time-management skills; superior customer service, team-building, and conflict-resolution skills; ability to communicate effectively with multiple onboard departments and understand how the entertainment team integrates into the broader shipboard operation.