AVP, Underwriting Support Manager, Inland Marine

What You’ll Be Doing

• Manage a team of underwriting assistants including hiring, training, mentoring, and managing performance
• Monitor metrics such as policy issuance and endorsement statistics to ensure the team maintains our service quality standards
• Establish workflows to reduce or eliminate manual processes and gain efficiencies
• Partner with Underwriters to ensure underwriting assistant teams deliver effective and efficient support, aligning with operational goals and standards
• Collaborate with business unit leaders on diverse projects and initiatives to enhance efficiencies and support growth within the Inland Marine unit
• Assist in managing the processes for internal and external audits ensuring compliance with regulatory and organizational standards
• Support underwriting assistants with quotes, binders, and policy issuance workflows
• Continuously evaluate the teams' book sizes to ensure proper workload distribution, aiming to optimize performance and improve operational efficiencies
• Manage monthly premium bookings and overdue premium processes

What You’ll Bring

• Minimum of 5 years’ experience as an Operations Manager in commercial insurance, preferably in Inland Marine
• Strong problem-solving and decision-making skills, with the ability to develop innovative and effective solutions to complex challenges
• Expertise in planning and organizational skills to drive efficient execution and achieve successful outcomes in complex scenarios
• Undergraduate degree or equivalent industry experience
• Technical capabilities such as Microsoft Office Suite and Nitro PDF

Salary Range: Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits