AVP - Loan Servicing Manager

Job Responsibilities

• Support adherence to monitoring and managing Key Risk and Controls
• Effectively manage performance, quality and productivity
• Assigns work and monitors workflow of direct reports to ensure functions are performed timely and accurately, with excellent customer service as the key driver regarding decisions and priorities.
• Provide subject matter expertise on Lean Six Sigma process improvement projects. Lead the team in executing an implementation plan and assist with change management effort.
• Ensure that staff complete all assigned areas of responsibilities in timely manner
• Cross training of Loan Specialists under direct supervision and within the department who are responsible for secondary

Manager Responsibilities

As a Rabo NA leader you will have continuous opportunities to further your professional growth and development through traditional learning paths and programs, connection-points with senior leaders, peer-to-peer interactions, stretch opportunities, an alumni program and more. You will have the opportunity to interact with and learn from leaders all over the world.

Requirements

• Bachelor’s Degree or relevant Certifications
• 5+ years of Managerial experience related to Loan Servicing functions in Banking or Finance.
• Understanding of U.S. banking regulatory environment
• Excellent, people leadership, organizational and time management skills.
• Interpersonal skills necessary to communicate tactfully with interdepartmental personnel as well as personnel from all areas and departments
• Ability to travel regionally up to 15%
• Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

Qualifications

To be considered for the Loan Servicing Manager role, you must have:

• Bachelor’s Degree or relevant Certifications
• 5+ years of Managerial experience related to Loan Servicing functions in Banking or Finance.
• Understanding of U.S. banking regulatory environment
• Excellent, people leadership, organizational and time management skills.
• Interpersonal skills necessary to communicate tactfully with interdepartmental personnel as well as personnel from all areas and departments
• Ability to travel regionally up to 15%
• Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits

• Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs.
• Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That’s why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions.
• Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.)
• Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office—typically 2 days remote and the remaining days onsite—promoting both productivity and personal well-being.