AVP, GWPC Technical Manager

About the role

Sompo has a unique opportunity for a AVP, GWPC Technical Manager, to join our Information Technology team. The position is based in Purchase, NY, Morristown, NJ, Conshohocken, PA, or Charlotte, NC.

Responsibilities

• Platform Ownership & Leadership - Serve as the application owner for the Guidewire Policy Center platform, overseeing its architecture, performance, and scalability to support Policy Submission and transaction processing.
• Lead a high-performing development team in designing, developing, and delivering new Commercial Insurance products while ensuring system stability and availability.
• Technology Strategy & Innovation - Explore and implement cutting-edge technologies, including advancements in Guidewire and AI integration, to enhance policy processing efficiency, reduce overhead, and improve business outcomes.
• Develop and enforce engineering standards around security, secure coding, logging, alerting, and automation.
• Incident Management & Production Support - Lead efforts to identify and address production-related issues, including managing Major Incident events during business and non-business hours, ensuring quick resolution and minimal business impact.
• Troubleshoot availability and performance issues across multiple layers of deployment, including hardware, operating environments, networks, and applications.
• Collaboration & Stakeholder Management - Partner with cross-functional teams, including Project Management, Business Architecture, Product, Operations, and Testing, to scope, plan, and deliver projects.
• System Support & Ecosystem Management - Oversee the maintenance, support, and enhancement of the Guidewire Policy Center ecosystem, including integrations with financial systems, claim systems, portals, third-party vendors etc.
• Ensure the platform operates in line with SLAs in production and non-production environments.
• Automation & Documentation - Automate deployments to test and production environments using robust release pipelines to improve efficiency, traceability, and quality.
• Maintain and govern technical documentation, including architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks.
• Team Leadership & Governance - Manage onshore and offshore teams, ensuring effective capacity planning, priority management, and adherence to development methodologies.
• Foster a culture of continuous improvement by mentoring team members and encouraging technical upskilling.

Requirements

• Educational Background: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Technical Expertise: 10+ years of experience in IT, with 7+ years in Java-based enterprise application development and implementation.
• Experience: 5+ years of experience with Guidewire Policy Center development as a Technical Lead in end-to-end commercial policy products implementations.
• Skills: Strong knowledge of REST/SOAP APIs, object-oriented design, orchestration platforms, message queues, and event messaging.
• Tools: Expertise in web servers (Apache Tomcat), relational databases (SQL Server, Postgres), enterprise integration framework and developer tools.
• Automation: Proven experience in automating builds, deployments, and production support resolution using industry-standard tools.
• Monitoring: Familiarity with monitoring and logging tools to troubleshoot and resolve application performance issues.
• Domain Experience: Demonstrated experience in the P&C insurance domain, with a preference for Commercial Insurance and Policy implementations.
• Guidewire Certification: Guidewire Policy Center experience and certification required.
• Leadership & Management: Prior experience managing technical teams across onshore/offshore models.
• Organizational Skills: Strong organizational, priority management, and resource planning skills.
• Project Management: Ability to manage critical projects, deliver results within budget and timelines, and articulate technical solutions to business stakeholders.
• Business Acumen: Solid financial planning and budgeting skills.
• Plan Construction: Proven ability to construct sound business plans and deliver measurable value for stakeholders.

Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Experience: 10+ years of experience in IT, with 7+ years in Java-based enterprise application development and implementation.
• Guidewire Certification: Guidewire Policy Center experience and certification required.
• Leadership: Prior experience managing technical teams across onshore/offshore models.
• Organizational Skills: Strong organizational, priority management, and resource planning skills.
• Project Management: Ability to manage critical projects, deliver results within budget and timelines, and articulate technical solutions to business stakeholders.
• Business Acumen: Solid financial planning and budgeting skills.
• Plan Construction: Proven ability to construct sound business plans and deliver measurable value for stakeholders.

Skills

• REST/SOAP APIs
• Object-oriented design
• Orchestration platforms
• Message queues
• Event messaging
• Web servers (Apache Tomcat)
• Relational databases (SQL Server, Postgres)
• Enterprise integration framework
• Development tools
• Automated builds, deployments, and production support
• Monitoring and logging tools
• Guidewire Policy Center

Benefits

The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Pay

$160,000 – $175,000

Schedule

N/A