AVP, External Communications - US Business

Key Responsibilities

Lead proactive PR and media strategies aligned to business priorities, brand positioning, and stakeholder engagement.
Identify and develop compelling storytelling opportunities to secure high-impact media coverage, thought leadership, and event visibility.
Support executive visibility through media, speaking, and social platforms, and draft key materials including press releases, statements, talking points, Q&As, and bylines.
Build and maintain strong relationships with financial, business, and trade journalists.
Help manage sensitive, issues-related, and crisis communications while preparing messaging for emerging reputation risks.
Synthesize media insights to inform strategy and help identify, prepare, and support company spokespeople.

Required Qualifications

• 10+ years in external communications, PR, or media relations, ideally in insurance, asset management, or financial services
• Strong track record with financial, business, and trade media
• Excellent writer and storyteller who can simplify complex topics
• Experience supporting senior leaders and managing reputationally sensitive issues, including crisis preparedness
• Able to work cross-functionally and execute integrated communications programs in a global environment
• High-energy, adaptable professional with strong prioritization skills, AI tool fluency, and a bachelor’s degree required

Preferred Qualifications

• Experience working in a matrixed, global organization
• Established relationships with financial and industry media
• Agency experience or experience managing an agency on behalf of an organization

Location Expectation

This is a hybrid role requiring a minimum of 3 days per week in office. The expected salary range for this position is $180,000 - $220,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits

We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Equal Opportunity Employer

MetLife, Inc. is an equal opportunity employer committed to attracting and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to creating and maintaining a productive and stimulating workplace where all employees have the right to work in an environment free of discrimination, intimidation, harassment, and retaliation. If you require accommodation during the application process, please let us know and we will work with you to meet your needs.