AVP, Energy & Excess Casualty Claims
About the role
Arch Insurance Group Inc. (AIGI) seeks an Assistant Vice President, Energy Claims and Excess Casualty Claims within the Claims Division. This role leads the development, implementation, and execution of claims strategies to optimize loss cost management and customer satisfaction while supporting overall business objectives. The position involves directing complex claims department leadership, ensuring regulatory compliance, and minimizing organizational risk exposure.
Responsibilities
- Cultivate a departmental culture focused on communication and collaboration
- Develop, implement, and continuously plan, organize, and lead all claim programs, metrics, processes, results, and initiatives across the Middle Market Excess claims unit and the E&S and Retail Energy claims unit
- Lead, direct, and manage Claims staff with full accountability, emphasizing talent management and succession planning aligned with corporate strategy
- Collaborate with Underwriting, Risk Management, Actuarial, and other stakeholders to share knowledge on market trends, legal changes, portfolio management, and loss developments
- Manage staff performance, implement development strategies, and identify ongoing training needs
- Execute cost containment strategies, including allocated and unallocated expenses within Claims operations
- Assist in developing Claims annual operational goals, objectives, and budgets
- Ensure accurate and timely case reserving
- Communicate effectively with Underwriters, brokers, and reinsurers regarding claim developments
- Attend mediations, arbitrations, depositions, trials, and other legal proceedings as necessary
- Perform other duties and projects as assigned
Experience & Required Skills
- 10–12 years of experience in a legal environment or the insurance industry managing teams supporting commercial accounts with high-exposure Excess Casualty claims; Energy, Oil, and Gas experience is a plus
- Demonstrated people management and development skills in a service/account management role
- Detailed technical knowledge of general liability claims handling with the ability to advise Casualty Claims Examiners on complex injury and coverage cases
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
- Exceptional written and verbal communication, evaluation, negotiation, listening, and interpersonal skills to build productive relationships across organizational lines
- Strong problem-solving, critical thinking, analytical, organizational, and time management skills
- Ability to analyze, organize, and present information clearly and succinctly
- Capability to engage in active strategic discussions
- Ability to work independently and collaboratively in a team environment
- Willingness and ability to travel up to 15%
Education
- Bachelor’s degree required
- Juris Doctorate degree preferred
Benefits
- Multiple medical plans plus dental, vision, and prescription drug coverage
- Competitive 401(k) with generous matching
- Paid Time Off beginning at 20 days per year
- Up to 12 paid company holidays plus 2 paid Volunteer Time Off days
- Basic Life and AD&D Insurance, Short- and Long-Term Disability
- Paid Parental Leave up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
$10K sign-on bonus eligible.
Role is hybrid with three days in office.
Base salary ranges by location:
- Alpharetta, Houston: $95,800 – $148,800/year
- NJ/NYC: $123,600 – $192,000/year
Total compensation (base salary plus short- and long-term incentives) varies by factors including geographic location, scope of responsibilities, qualifications, talent availability, specialization, and business needs. The listed pay ranges may be modified in the future.