AVP, Energy & Excess Casualty Claims

About the role

Arch Insurance Group Inc. (AIGI) seeks an Assistant Vice President, Energy Claims and Excess Casualty Claims to lead the development, implementation, and execution of claims strategies that deliver optimal loss cost management and customer satisfaction while supporting overall business objectives.

Responsibilities

• Cultivate a departmental culture that excels in communication and collaboration
• Drive the development, implementation, and continuous planning, organizing, and leading of all claim programs, metrics, processes, results, and initiatives across the Middle Market Excess claims unit and the E&S and Retail Energy claims unit
• Lead, direct, and have full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction
• Collaborate with Underwriting, Risk Management, Actuarial, and other stakeholders to ensure knowledge sharing on market trends, legal changes, portfolio management, and loss developments
• Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis
• Responsible for cost containment strategies including allocated and unallocated expenses within the Claims operation
• Assist with development of Claims annual operational goals, objectives, and budgets
• Manage and ensure accurate and timely case reserving
• Communicate effectively with Underwriters, brokers, and reinsurers on relevant claim developments
• Attend mediations, arbitrations, depositions, trials, as necessary
• Perform other duties and/or projects as assigned

Experience & Required Skills

• 10–12 years of experience in a legal environment or the insurance industry managing a team supporting commercial accounts for high-exposure Excess Casualty claims; Energy, Oil, & Gas experience a plus
• Demonstrated people management and development skills in a service/account management role
• Detailed technical knowledge of general liability claims handling with the ability to advise Casualty Claims Examiners on the handling of complex injury and coverage cases
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong problem-solving, critical thinking, analytical, organizational, and time management skills
• Ability to analyze, organize, and present information in a clear and succinct manner
• Ability to take part in active strategic discussions
• Ability to work independently and in a team environment
• Willing and able to travel 15%

Education

• Bachelor’s degree
• Juris Doctorate degree preferred

Pay

Base salary ranges as of posting:

• Alpharetta, Houston: $95,800 – $148,800/year
• NJ/NYC: $123,600 – $192,000/year

Total individual compensation (base salary plus short- and long-term incentives) will consider geographic location, scope and responsibilities, qualifications, talent availability and specialization, and business needs.

Benefits

• Multiple medical plans plus dental, vision, and prescription drug coverage
• Competitive 401(k) with generous matching
• Paid Time Off beginning at 20 days per year
• Up to 12 paid company holidays plus 2 paid Volunteer Time Off days
• Basic life and AD&D insurance as well as short- and long-term disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care