AVP, Employee Experience

Accountabilities

• Lead HR compliance and governance initiatives, ensuring alignment with federal and state regulations including EEO, FCRA, FLSA, ADA, FMLA, ADEA, and other applicable requirements.
• Maintain and enhance HR policies, procedures, and documentation while supporting audit preparation, regulatory reviews, and compliance reporting.
• Serve as a trusted advisor to managers and employees on employee relations matters, performance management processes, policy interpretation, and corrective action procedures.
• Identify employee relations trends and collaborate with organizational development teams to develop proactive solutions and improve workplace effectiveness.
• Provide leadership and strategic direction for the Total Rewards function, including compensation, benefits, recognition programs, HR data, and HR systems strategy.
• Partner on compensation and benefits planning cycles, vendor management, and initiatives that strengthen employee engagement and retention.
• Oversee benefits administration governance, including enrollment processes, system controls, payroll reconciliation, vendor file monitoring, and data accuracy management.
• Develop and maintain HRIS controls, reporting processes, dashboards, and operational insights to support informed decision-making.
• Leverage AI tools, automation, and advanced analytics to improve HR workflows, reporting capabilities, and operational efficiency.
• Lead root-cause analysis and continuous improvement initiatives to resolve system, vendor, and process challenges.
• Manage and influence the Total Rewards team through effective leadership, coaching, and strategic prioritization.

Requirements

• 5+ years of professional Human Resources experience, including experience in HR compliance, employee relations, HRIS administration, or related areas.
• Previous leadership or management experience within an HR function is strongly preferred.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; PHR/SPHR certification is an advantage.
• Strong knowledge of HR compliance requirements, including EEO, FCRA, FLSA, ADA, FMLA, ADEA, and related employment regulations.
• Hands-on experience with HRIS platforms such as UKG or similar systems.
• Experience managing benefits administration platforms, open enrollment processes, vendor relationships, and EDI/carrier file integrations.
• Understanding of benefits governance controls, payroll reconciliation, SOX/ERISA-related documentation, and HR data management practices.
• Advanced Excel skills with experience creating data models, dashboards, reports, and analytical tools.
• Experience using AI technologies to improve HR reporting, data analysis, and operational processes.
• Strong attention to detail with the ability to manage confidential employee information professionally.
• Excellent communication, leadership, problem-solving, and stakeholder management skills.
• Able to adapt quickly, manage change, prioritize effectively, and collaborate with employees at all organizational levels.

Benefits

• Competitive salary range based on location and qualifications: Zone 1: $111,240 - $152,955, Zone 2: $101,228.40 - $139,189.05, Zone 3: $93,441.60 - $128,482.20, Zone 4: $88,992 - $122,364.
• Eligibility for a Corporate Incentive Plan with annual incentive opportunities ranging from 0-8% of eligible earnings.
• Comprehensive medical, dental, and vision insurance coverage.
• Employer-supported retirement benefits, including 401(k) contributions.
• Paid time off and employee wellness benefits.
• Opportunities to lead impactful HR transformation initiatives and influence employee experience strategies.
• Remote work flexibility.
• Collaborative workplace culture focused on respect, inclusion, and professional growth.
• Opportunities to develop expertise in HR technology, analytics, and AI-enabled workplace solutions.