AVP, Credit Sales Manager - Northwest Arkansas

Role Summary/Purpose

This field sales position is responsible to sell Regional & Club-level client leadership on the benefits of our products so that they will in turn drive product engagement and in club execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to clubs.

Essential Responsibilities

• Drive application volume to meet/exceed goals - measured as percent increase to Op Plan.
• Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals.
• Enhance implementation of in-store marketing programs; conduct on-going training.
• Develop credit awareness programs with store/market management.
• Audit signage, point of sale material for compliance purposes and communicate issues accordingly.
• Compile and present results of on-going credit programs; manage travel and marketing budgets.
• Attend/support store opening and relocation events.
• Develop and maintain key external client relationships at store, market, and regional levels.
• Maximize/leverage credit support and commitment at store level.
• Develop annual marketing plan for stores to support business goals.
• Perform other duties and/or special projects as assigned.

Qualifications/Requirements

• Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management.
• Minimum of 3 years of field or outside sales experience.
• Minimum of 2 years Client Relationship Management experience.
• Minimum of 2 years’ Experience developing presentations and pitching to all levels of management.
• Proficiency with MS Word, Excel, and PowerPoint.
• Willing to travel up to 75% of the time.

Desired Characteristics

• Excellent negotiation and client relationship skills.
• Openness to coaching and ability to learn quickly.
• Customer focused mindset with ability to respond quickly to customer needs.
• Exceptional interpersonal communication skills (written, oral, nonverbal).

Pay

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Schedule

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Benefits

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way Of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements

• You must be 18 years or older.
• You must have a high school diploma or equivalent.
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.
• All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
• Legal authorization to work in the U.S. is required.

Reasonable Accommodation Notice

Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.