AVP, Community Banking Manager

About the role

The Community Banking Manager oversees branch operations with a focus on business development within the community served. Key responsibilities include executing the customer experience strategy, leading a team, and ensuring compliance with procedural, risk, and audit standards.

Responsibilities

• Leverage Ephrata National Bank products/services to aid in customer production success.
• Participate in community activities to gain business opportunities.
• Manage branch financial results, including meeting production targets for loans, deposits, and referrals.
• Develop and retain top talent through recruitment, training, coaching, and performance management.
• Implement and communicate a sales and profit plan, aligning with market opportunity and customer base.
• Lead the customer experience strategy to enhance branch performance metrics.
• Collaborate with other lines of business to expand product and service offerings.
• Maintain compliance with bank policies, procedures, and regulations.
• Stay updated on industry trends and provide feedback to management.

Requirements

• Bachelor’s degree or equivalent experience with 4 years of banking, business development, or related experience; 2 years of people leadership experience required.
• Demonstrated ability to lead the employee life cycle process.
• Proven skills in managing and achieving financial performance and business outcomes in a complex retail environment or profit center.
• Two years of sales experience in the financial services industry, including three years of sales experience.
• Completion of all Account Opening, Consumer Lending, and IRA required training and obtaining completion certificates.
• Self-motivated with the ability to balance multiple tasks simultaneously.

Qualifications

• Strong interpersonal and communication skills.
• Ability to manage and motivate a team.
• Knowledge of banking regulations and industry trends.
• Effective problem-solving and decision-making skills.

Skills

• Customer relationship management.
• Team leadership and development.
• Financial analysis and budgeting.
• Strategic planning and execution.
• Product knowledge and sales techniques.

Benefits

• Comprehensive benefits package including medical, dental, vision, life, disability, retirement, and wellness programs.
• Flexible work schedule and remote work options.
• Professional development opportunities and training programs.

Pay

$77,600.00 - $121,250.00 annually, with potential for bonuses based on company, business, and individual performance.

Schedule

Days and hours of work vary based on branch needs. Flexibility to meet business needs is required.