AVP Account Management - Government

This role will support revenue growth through customer focus, relationship development, and disciplined commercial execution. You will collaborate with sales, customer, product, and operational partners to identify opportunities, solve problems, and improve outcomes in a healthcare environment.

Responsibilities

• Develop and maintain strong client relationships, acting as the primary liaison for account management
• Oversee client satisfaction and manage service issues effectively, ensuring timely resolutions
• Create and implement comprehensive account management plans tailored to client needs
• Conduct regular meetings with clients to assess satisfaction, needs, and growth opportunities
• Generate and deliver routine client reports, including Quarterly Business Reviews and updates for client stakeholders

Requirements

• B.S. or M.B.A. in Business Administration or related field required; Master's preferred
• 15 years of experience in the healthcare industry, focusing on client engagement and problem-solving
• Expertise in healthcare claims processing, including payment policy and fraud detection
• Strong relationship-building skills, particularly with C-level executives and department leaders
• Excellent communication and leadership abilities, with a focus on team development and mentorship

Benefits

• Remote work flexibility with a requirement for strong internet connectivity
• Opportunities for professional development through team building and mentorship
• Involvement in marketing initiatives, including tradeshows and webinars

Pay

$180,000 – $210,000 annually

Location: Remote - US based candidates only, no visa sponsorship available