Avionics Technical Training Instructor 2

Overview We are seeking a full-time Aviation Maintenance Instructor 2 onsite at Garmin's U.S. headquarters in the Greater Kansas City area. If you have hands-on experience installing, maintaining, or troubleshooting aircraft avionics and enjoy helping others solve technical problems, this could be an opportunity to turn that expertise into a new career path. In this role, you will teach maintenance technicians, Garmin dealers, OEMs, fleet customers, technicians, and internal teams about Garmin avionics through technical training, support, and hands-on instruction. You will also help develop content for classroom instruction, seminars, and electronic learning while supporting the development and implementation of maintenance training programs and department initiatives. Essential Functions Become highly knowledgeable in the specifications, capabilities, and operation of Garmin avionic productsDevelop/conduct instructor-led training classes, webinars and seminars to Garmin dealers, OEMs, Aviation Product Support associates, aviation departments across Garmin and other customers in the United States and InternationallyProvide avionics operations support to Garmin customers via in-person, online, phone, and emailDevelop/update maintenance training courses associated with the explanation of existing products / services for external/internal customersCollaborate with Directors, Managers, Supervisors and System Engineers to determine internal/external training needsProvide support for OEM training programs involving Garmin avionicsTeach courses involving highly technical material lasting up to three daysAct as liaison between customer and associates of other departments within GarminMonitor, document, and report failure trends in Garmin equipmentIdentify/recommend improvements in Garmin products, documentation, and proceduresRepresent Garmin at industry and professional meetings/conferencesFlexibility to travel domestically and possibly internationally (up to 25% of time or greater)Organize and develop training syllabi, testing and evaluation procedures, multimedia visual aids, and other educational materialsIndependently conduct Regional Dealer Training eventsTrain/mentor Aviation Training InstructorsServe as contact with FAA, EASA, and other regulatory and governmental organizations on aviation training avionic initiativesSupport Sales at various events answering technical questions and interfacing with dealers, customers, and end-usersManage the acquisition and use of video, audio, image, and other assetsCoordinate and/or assist in executing aviation training responsibilities for high profile training events and tradeshowsAct as an assistant with Hybrid Courses to include operation and classroom automation and technical systemsUpdate/troubleshoot Garmin desktop training kiosks for external customers and internal training purposesAct as on-screen talent and subject matter expert for Garmin images, video and audio assets, and eLearning coursesReview pilot’s guides, installation manuals, and maintenance manuals for completeness, technical accuracy, and provide input on improvementsProvide customer and operational input to other Garmin teams to help improve Customer ExperienceLead development/organization of low-to-moderately complex web-based content, interactive courseware, multimedia visual aids, and other educational materialsPlan/develop low-to moderately complex new maintenance programs including training syllabi and other products associated with the introduction of new avionics or servicesPlan/develop projects to meet time and scope/quality objectivesProvide recommendations to refine and/or expand training programs and products to better support customers and the aviation community, broaden customer reach, and enhance Garmin Aviation effortsBenchmark aviation and other industry training content development methods, standards, and practicesProvide recommendations to refine and/or expand training programs and products to better support customers and the aviation community, broaden customer reach, and enhance Garmin Aviation efforts Basic Qualifications Bachelor’s Degree in related field AND a minimum of 1 year relevant experience OR a minimum of 5 years combined relevant education and experienceInternal candidates must have a minimum of 6 months as an Aviation Maintenance Instructor 1Must possess prior avionics line maintenance or installation experienceMust demonstrate proficiency using a presentation program (Prezi, Power Point, Keynote etc.)Must demonstrate a superior customer-oriented attitudeMust demonstrate broad knowledge of aircraft systems and avionic sub-systemsMust be positive, detail/team oriented, multi-tasker, and a driven problem solver with proven success in solving difficult problems with the ability to prioritize and work proactively/effectively in a fast paced, deadline-driven environmentDemonstrated strong and effective verbal, written, and interpersonal communication skillsAbility to develop training products that are clear, engaging, technically accurate, and follow a logical sequenceAbility and product knowledge to blend information on multiple products into a coherent presentationAbility to manage and tailor a class with a wide range of Garmin and industry avionics experienceComfortable conducting training with audiences varying from one-on-one, to standard classes of 10 – 20 students, and potentially to larger audiences with 300 or more attendees both virtually and in personMust demonstrate knowledge of basic electronic theoryWorking knowledge of Microsoft officeUnderstand engineering documents such as install manuals and wiring diagramsDemonstrated knowledge of Garmin avionics products Desired Qualifications Experience at a Garmin dealer or experience installing or maintaining Garmin avionicsCustomer service experienceExperience in developing interactive, multimedia training materialsAdvanced understanding of Power PointASTM/NCATT AET Certification and associated endorsementsA&P LicenseComfortable using audio visual equipment Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability. This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits