Aviation Security Duty Shift Manager
ACESGroup · Marion County, IN · 3 days ago
ManagementFull-time
About the role
Full-time permanent positions available; 24/7 rotating roster Monday to Sunday on a 12 hour shift, 4:4 pattern with flexibility to work additional hours (overtime) as required. We are looking for a highly capable and decisive Duty Shift Manager – Security (Aviation) to lead and coordinate all aviation security operations during assigned shifts.
Key Responsibilities
- Manage the delivery of aviation security operations across screening checkpoints, access control points, perimeter security, and other sensitive areas
- Ensure full compliance with all relevant aviation security legislation, including the Aviation Transport Security Act, Regulations, and local SOPs
- Maintain CCTV systems, alarms, and intelligence systems to identify potential threats or irregularities
- Conduct regular security audits and patrols to ensure procedures are followed and risks are mitigated
- Lead, supervise, and support a team of Aviation Security Officers and Team Leaders during the shift
- Conduct shift briefings and ensure all staff are informed of daily priorities, threats, and procedural changes
- Provide on-the-ground coaching, mentorship, and performance management for security personnel
- Cope with rostering changes and redeploy resources as needed to maintain optimal coverage and response
- Act as the Incident Controller for all security-related incidents, including threat assessments, evacuations, unauthorized access, or aggressive passengers
- Liaise with Police, Border Force, Aviation Security Inspectors, and emergency services during escalated incidents
- Lead post-incident debriefs and prepare detailed reports and recommendations
- Build strong working relationships with airline security managers, terminal operators, ground handlers, and retail tenants
- Provide timely communication and support to airport stakeholders during high-alert situations or disruptions
- Ensure all shift activities are compliant with Department of Home Affairs (DHA) regulations, Transport Security Programs, and relevant risk management frameworks
- Manage and maintain all security reporting, logs, and escalation documentation to audit standards
- Support inspections, audits, and investigations conducted by regulatory bodies or internal compliance teams
Skills And Experience
- Minimum 3–5 years of experience in Aviation Security, including frontline supervisory or managerial roles
- In-depth knowledge of aviation security regulations, protocols, and threat management
- Experience managing shift-based teams in high-pressure, security-sensitive environments
- Strong incident response and investigation skills
- Customer service experience, with excellent customer service and resolution skills
- The ability to interpret legislative frameworks and understand operational documents including operational plans, emergency plans, safety management systems and procedures
- A high level of observation skills, and attention to detail including sustained focus (vigilance)
- The ability to prioritize tasks, work under pressure and work independently under limited supervision
- The ability to multi-task efficiently, and maintain strong customer service skills
- Impeccable presentation
Qualifications
- NSW Security License, 1A minimum
- Current Class C Driver licence
- Certificate II in Security Operations
- Certificate III in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
- Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
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