AV Technician

About the role

Our client is looking for a Program coordinator to support the AV technology needs and Learning Management System. They will be responsible for building and maintaining course sites through Canvas as well as supporting classroom issues with microphones, cameras and lecture capture. The consultant will provide day-to-day academic technology and audiovisual support for faculty and classrooms.

Responsibilities

• Responding to a dedicated AV support line and assisting faculty with classroom technology issues.
• Troubleshooting microphones, cameras, software installations, and classroom technology setups.
• Building, updating, testing, and maintaining Learning Management System (LMS) course sites.
• Supporting course preparation efforts for upcoming semesters, including Spring course readiness.
• Working with faculty to gather course materials and ensure courses are student-ready.
• Providing support for classroom AV equipment, lecture capture systems, and course communication tools.
• Assisting faculty, staff, students, and guest lecturers with academic technology questions and technical issues.
• Coordinating with Educational Technology teams, IT groups, and external vendors when additional technical expertise is required.
• Following established support procedures while delivering high-quality customer service.
• Supporting additional academic technology initiatives and projects as needed during the assignment.

Skills

• Canvas LMS
• Slido
• Adongo
• Standard classroom AV technology

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

The pay range for this position is $24.00 - $24.00/hr.