AV Technician

About the role

Digital Consultants is seeking an AV Technician to provide comprehensive AV support for all systems and equipment and act as a principal performer for onsite technical support. You will perform Preventive Maintenance Inspections (PMIs), update programs, software, and firmware, and make any necessary adjustments, calibrations, and repairs to AV systems.

Responsibilities

• Maintain AV systems, including all audio, video, and control components.
• Troubleshoot and resolve technical issues with AV systems, including diagnosing and repairing hardware and software issues.
• Utilize manufacturer software and hardware tools to maintain and troubleshoot AV systems.
• Collaborate with others to ensure that AV systems are integrated and working seamlessly with other technologies, such as videoconferencing, networking, and security systems.
• Input detailed ticket notes and maintain trouble tickets through their lifecycle.
• Gather and maintain inventories of AV systems and their individual components.
• Stay up to date with industry trends and emerging technologies and make recommendations for new products or upgrades to existing AV systems.

Requirements

• Minimum of 3 years of experience in the maintenance and troubleshooting of audiovisual (AV) systems, preferably in a military or government environment.
• Active Secret clearance.
• AVIXA AV Technologist Certificate; Avixa CTS preferred.
• Experience with AV control systems such as Crestron, Extron, and AMX.
• Experience using Crestron Toolbox.
• Experience configuring Audio DSPs.
• Strong knowledge of AV system design and installation principles.
• Ability to diagnose and troubleshoot complex AV systems and equipment.
• Excellent communication and interpersonal skills to provide high-quality customer service to end-users.
• Ability to work with high-ranking military and government officials.
• Ability to work independently and in a team environment, with minimal supervision.
• The ability to lift up to 50 lbs, climb ladders, and work at heights up to 20 feet.
• Clean driving record and the ability to drive a company vehicle locally.

Benefits

• Paid Time Off (PTO).
• Group health plans.
• Income protection and supplemental benefits.
• 401(k) plan with company matching.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Pet insurance options.
• Employee Assistance Program (EAP).