AV/IPTV Field Engineer

Responsibilities

• Attend project kick off meetings, providing your perspective of what’s needed to successfully commission AV systems.
• Proactively identify areas of concern with system design, equipment integration, and end-user functionality needs.
• Read, analyze, and notate floorplans, elevations, sections, signal drawings, mounting and pin details.
• Communicate with the client, project manager, and design engineer, providing accurate status updates, risk assessments, delay alerts, and suggestions.
• Create, modify, & test audio Digital Signal Processing (DSP) programs (Biamp, QSC, BSS).
• Deploy and test control system programs (Crestron, Extron, QSC).
• Configure, test, and verify operation of all AV system components, especially; projectors, displays, DSPs, amplifiers, speakers, control systems, video codecs, scalers, processors, transmitters & receivers, wireless mics, recording devices, touch panels, etc.
• Troubleshoot issues with IP networking, DHCP, DNS, routing protocols, multicast, IGMP, VoIP, SIP, and videoconferencing applications.
• Occasionally pull and terminate all types of video, audio, and control cabling with 95% accuracy.
• Complete system commissioning reports and perform system tests to verify proper functionality.
• Serve as installation “quality control inspector” of all work performed by Alpha Video staff and contractors, ensuring safety and quality standards are met.
• Provide effective end user training & event support for commissioned systems.
• Analyze and resolve service call escalations.
• Provide occasional Tier 3 technical support to Alpha Video employees and clients.
• Research new products to remain current as technology advances.

Qualifications

• Up to 70% travel, occasionally on a last-minute basis.
• Occasional evening and weekend work.
• Complete and maintain an OSHA 30 Construction certification.
• Able to pass a background check.
• Able to obtain (shortly after hire) and maintain necessary gaming licenses.
• Maintain a valid driver's license.
• Excellent written and verbal communication skills.
• High level of organization.
• High level of job site familiarity i.e. construction and corporate atmosphere.
• Ability to communicate effectively in a team.
• Technical background.
• Knowledge of A/V theory and IP networking.
• Ability to read and comprehend CAD drawings, blueprints and technical drawings.
• Hands on experience with audio/video switching, connectivity, routing, terminations and signal flow.
• Excellent soldering skills.
• Must have excellent computer skills.
• Solid knowledge of system configurations.
• Audio Video systems configuration ability.
• Video design and theory.
• Self-motivated.
• Resourceful.
• Ability to solve unusual or unexpected problems.