AV Installation and Maintenance Technician

Essential Functions

• Maintain & Install light, sound, and atmospheric equipment
• Communicates with the Production Director for issues with equipment
• Acts as primary point of contact for onsite equipment maintenance
• Communicates repair and offsite maintenance with HWP
• Communicates with Production Director of incorrect usage of all gear and equipment
• Maintains all A/V elements and keeps the A/V storage rooms clean and organized
• Communicates any issues with entertainment/performers
• Turns on music feed for all venues upon first arrival in the morning
• Monitors dining room level audio when requested or needed
• Can assist in the display of correct TV screen images, logos, visuals, and channel changes if requested or needed
• Communicates any A/V situations and status with AV Engineering department directors
• Maintains high-level of knowledge regarding the company’s products and communicates properly to guests
• Adhere to all TC Restaurant Group Standard Operating Procedures
• Report any incidents of theft, vandalism, violations, or guest complaints/incidents
• Performs other job-related duties as assigned

Leadership Qualities

• Accountability
• Adherence to Policy
• Appearance
• Attitude
• Dependability
• Development
• Guest satisfaction
• Job skills knowledge
• Judgment
• Productivity
• Punctuality
• Quality of work
• Teamwork
• Working relationships
• Written and Verbal communication

Working Knowledge / Education / Requirements

• High School Diploma or equivalent required
• Proof of eligibility to work in the United States
• 18+ years of age
• Working knowledge of music, acoustics, stage lighting, and video engineering is required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
• Tasks are performed from a non-sitting and sitting position
• Constant contact with guests and fellow Team Members is required
• Schedule could exceed 30 hours per week and may include overtime when approved by management
• Work varied shifts to include days, nights, weekends, and holidays
• Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.