AV Chapel Specialist Part-Time

This part-time role supports audiovisual planning, technical production, and event logistics for Covenant College Chapel events and programs. The specialist maintains AV equipment, coordinates technical support, manages event technology, and supervises student employees.

Responsibilities

• Provide primary audiovisual and technical production support for Chapel services, rehearsals, soundchecks, and related programs.
• Operate or oversee sound reinforcement, presentation, livestream, recording, and other AV systems used in Chapel.
• Set up, test, and strike audiovisual equipment before and after rehearsals, services, and related programs.
• Troubleshoot and resolve audiovisual, connectivity, presentation, and production issues promptly.
• Coordinate with Chapel staff regarding service plans, production needs, schedules, and technical requirements.
• Operate or oversee livestream for Chapel services, ensuring appropriate audio and video quality.
• Edit and post Chapel service videos to the College’s designated online platforms.
• Maintain an organized workflow for Chapel recordings and related digital media.
• Support improvements to livestreaming, recording, and production processes in coordination with Technology Services.
• Train, schedule, supervise, and guide student employees assigned to Chapel AV support.
• Ensure student employees understand equipment operation, production procedures, safety expectations, and service standards.
• Provide backup coverage and perform AV functions when student employees are unavailable.
• Inventory, install, configure, repair, maintain, and support audiovisual equipment used in the Chapel.
• Perform routine equipment checks and identify maintenance, repair, replacement, or upgrade needs.
• Maintain documentation related to Chapel AV equipment, systems, and operating procedures.
• Coordinate with Technology Services staff and external vendors to resolve technical issues or support system improvements.
• Attend regular Chapel department team meetings to coordinate support needs and upcoming programs.
• Perform other duties as assigned by the Chief Information Officer.

Requirements

• Bachelor’s degree.
• Minimum of two years of experience supporting audiovisual systems, event technology, or related technical operations.
• Basic familiarity with Windows and Apple operating systems.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple projects and event priorities.
• Demonstrated ability to explain technical concepts and procedures to non-technical users.

Preferred Qualifications

• Experience supporting audiovisual services in higher education, conference services, performing arts, worship, or event environments.
• Experience supervising student employees or event support staff.
• Knowledge of sound reinforcement systems, projection systems, lighting systems, and presentation technology.
• Graduate of Covenant College.

Core Competencies

• Audiovisual Technology – knowledge of AV equipment, event technology systems, troubleshooting techniques, and technical support practices.
• Event Coordination – ability to plan, organize, and support event logistics while managing multiple priorities and deadlines.
• Customer Service – responsive, professional, and service-oriented support to faculty, staff, students, guests, and event participants.
• Technical Troubleshooting – diagnosing and resolving equipment, connectivity, and presentation issues effectively.
• Communication – clear communication of technical information and event requirements to both technical and non-technical audiences.
• Organization & Time Management – coordinating schedules, equipment, resources, and event requests with attention to detail.
• Collaboration – working effectively with campus departments, student employees, vendors, and Technology Services staff.
• Leadership & Training – providing guidance, instruction, and support to student employees and event support personnel.
• Adaptability – responding effectively to changing event requirements, technical issues, and competing priorities.

Working Conditions

• Work is performed in office, classroom, auditorium, conference, chapel, and event environments.
• Regular use of audiovisual equipment, computers, presentation technology, sound systems, lighting systems, and standard office technology.
• Frequent interaction with faculty, staff, students, vendors, speakers, and event participants.
• Evening and weekend work is regularly required to support campus events, performances, conferences, and special programs.
• Position requires movement throughout campus to provide event support and technical assistance.

Physical Demands

• Ability to sit, stand, walk, and move throughout campus and event venues for extended periods.
• Ability to lift, carry, move, install, and store audiovisual equipment and materials weighing up to 50 pounds.
• Frequent use of hands and fingers to operate computers, audiovisual equipment, tools, and technical systems.
• Ability to climb ladders or work in elevated positions when necessary for AV installations.
• Frequent verbal communication with faculty, staff, students, vendors, and event participants.

Faith and Mission Alignment

• Acceptance of and commitment to Jesus Christ as Savior and Lord.
• Understanding of the mission and purpose of Covenant College.
• Ability to assent to Covenant College’s Staff Commitments.