Auxiliary Services Technology Coordinator

Job Description

The Auxiliary Services Technology Coordinator implements, maintains, and supports a wide range of information and system applications associated with Auxiliary Services.

Responsibilities

• Configure applications, develop programs, command procedures and scripts for assigned information systems, including but not limited to Auxiliary Services systems (Transact, eFollet, etc.)
• Participate in the gathering and review of business processes, design analysis, project planning, implementation, documentation, thorough testing and training of end users
• Using appropriate computer software tools to write queries or design and produce reports which support departmental and enterprise needs
• Perform cross-system data comparisons and reconciliation to support accurate and consistent reporting
• Analyze data to ensure accurate reporting
• Maintain, regularly review, update and grow an inventory of legacy reports, system delivered reports and customized reports
• Work with the Office of Information Technology to identify application server, network and security requirements as required to support current and future applications suite
• Complete tasks as assigned to support the implementation of new technologies
• Participate in fit gap and prototyping sessions, configure systems, test configurations, set up tables, import and export data, and resolve issues
• Train department staff and create and update training documentation in the use of various technologies
• Troubleshoot and analyze system issues, think outside the box, ability to develop and test various business process scenarios
• Evaluate the validity to continue use of current software/reporting processes, and appropriately recommend future system enhancements and additional functionality
• Maintain integrity and confidentiality in instructional and program operations
• Establish and maintain effective communication and cooperative working relationships with university administrators, faculty and staff, government, and private agencies to accomplish the objectives of the University
• Ensure accuracy in maintaining data base, financial and associated records
• Serve on ad hoc committees as required
• Perform other duties as assigned

Qualifications

• Bachelor’s degree from an accredited college or university in a field related to the position
• Minimum of two years of professional experience in information systems
• Proficiency in systems programming, including SQL and PL/SQL
• Proficiency in report development and data analysis
• Technical understanding of the principles and concepts behind application analysis, design analysis, and implementations
• Ability to exercise independent judgment and initiative, and manage multiple projects and deadlines; communicate and coordinate with all levels of the University community
• Detail oriented, highly motivated, committed to excellent customer service, and able to demonstrate a high degree of judgment, problem-solving, and resourcefulness

Preferred

• Previous experience with the Transact and Cloud POS, Residential Housing software, Banner, HTML, Java, Microsoft Office Suite, Cognos and Crystal Reports, Workday
• Previous experience in higher education
• Technical understanding of the principles and concepts behind application analysis, design analysis, and implementations
• Acknowledgment and understanding the significance your work plays in the end users' understanding of your programs/documentation

Salary

$63,833.23-$73,415.99 Annually

Benefits

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/

Contact Information

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/.

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/.