Autonomous Vehicle Technician

About the role

Bastian Automation, a division of Toyota Automated Logistics, is seeking a Robotics Technician to support customers in the Tonawanda, NY area. The Robotics Technician will assist in integration, troubleshooting, and training of autonomous vehicle technologies, providing on‑site technical support to customers in Tonawanda, NY and surrounding areas. This position works under the direction of the Autonomous Vehicle Operations Team in Georgetown, KY and may provide vehicle/system integration and support at locations outside Tonawanda, NY within North America as needed. Overnight travel within North America is occasionally required. Bastian Automation is a trusted material handling automation integrator supporting distribution and manufacturing operations across the automotive, aerospace, tire and wheel, and related industries – helping them work smarter, scale faster, and deliver with confidence.

Responsibilities

• Assist or lead in integrating AV systems primarily at locations within the Fort Wayne and surrounding areas with no overnight travel.
• Occasionally assist or lead in integrating AV systems at other customer locations in North America with overnight travel.
• Work extensively with software applications and web interfaces (primarily using a laptop PC) to configure, optimize, and troubleshoot customer’s AV systems.
• Primarily be physically present at customer sites such as manufacturing and warehouse facilities to observe and optimize AV system performance but occasionally work remotely (from home) to support customers.
• Effectively communicate with customers and frequently prepare system technical reports and documentation.
• Travel up to 35% overnight (travel expenses paid by Bastian Automation); must maintain a valid driver’s license and passport.

Requirements

• Must be eligible to work in the USA long term without sponsorship.
• Associate’s / bachelor’s degree preferred (or equivalent experience).
• Minimum of 2+ years of work experience.
• Must be willing to travel overnight – up to 25%.
• Must maintain a valid driver’s license and passport.
• Ability to occasionally lift / move up to 70 lbs.
• Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents.

Skills

• Ability to use voltmeter and various small hand tools.
• Computer proficiency: PC laptop, Microsoft Office applications (Outlook, Word, Excel, etc), basic knowledge of Linux and TelNet.
• Working knowledge of automation technology is a plus (PLCs, Motors, Servos, Motor Controllers, Power Circuits, RFID, Encoders, Sensors, etc.).
• Basic understanding of electrical theory and mechanical design principles is a plus.
• Trustworthy, reliable, and self‑motivated to earn and maintain the respect of customers.
• Logical and analytical thinking with a methodical approach to problem solving is essential to success in this role.
• Ability to advise, mentor, coach, teach, and effectively communicate with colleagues and customers.

Benefits

• Health, Dental, and Vision Insurance
• 401(k) Retirement