Autonomous Technology Support Technician I (1144674)

Location: Bagdad, AZ

About the role

Our client is seeking three Autonomous Technology Support Technicians to join their rapidly evolving team working on state-of-the-art technology in the minerals and mining space. This role will support autonomous heavy machinery that advances safety and efficiency in the industry.

Responsibilities

• Install, maintain, and support a wide range of onboard and wireless technologies used in Mine Operations, including fleet management, safety, reliability, monitoring, and production systems.
• Troubleshoot and resolve hardware and software issues to minimize equipment downtime.
• Perform preventative maintenance and testing on low-voltage devices, wireless networks, and associated infrastructure.
• Maintain accurate documentation and follow Standard Operating Procedures.
• Support 2-way radios, GPS systems, and wireless clients for heavy and light vehicles.
• Participate in safety and environmental programs and ensure compliance with MIS policies.
• Deliver strong customer service while managing tasks efficiently.
• Perform other duties as assigned.

Requirements

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
• Strong organizational and customer service skills.
• Ability to work weekends, holidays, rotating shifts, and overtime as needed.
• Ability to understand and follow verbal and written instructions in English.
• Ability to work in a physically demanding and potentially stressful environment.
• Willingness to work in extreme conditions including temperature, humidity, and exposure to chemicals or airborne particles.

Qualifications

Preferred qualifications:

• Bachelor’s degree in MIS/IT related field, Associate’s degree in information technology or related field, or high school diploma/GED.
• CompTIA Network+, A+, or equivalent certification.
• Rajant, Cisco, or similar network certification.
• Electrical/Electronic certification.
• Autonomous technology troubleshooting experience.
• Two (2) years of experience supporting wireless networks and onboard technologies in mining or industrial environments.