Automotive Used Car Manager Jeep
Empire Automotive Group · West Islip, NY · 1 mo ago
On-siteBusiness DevelopmentFull-time
About the role
Ready to ignite your automotive sales career? We’re seeking a high‑energy, results‑driven Used Car Sales Manager to lead our pre‑owned department and take charge of a large, fast‑moving inventory. We’re looking for a true leader — someone who knows how to motivate a team, close deals with confidence, build lasting customer relationships, and strategically manage inventory to maximize profitability. You’ll step into a competitive pay plan with exceptional commission potential, because your drive and leadership deserve to be rewarded. If you thrive in a fast‑paced, customer‑focused environment and show up every day ready to set the tone and elevate performance, this is your opportunity to make a major impact.
Responsibilities
- Own and optimize the used car inventory to ensure smooth operations and maximum profitability.
- Review leads and outbound communication daily through dealer tools to stay ahead of opportunities.
- Set appraisal standards and perform accurate, consistent vehicle evaluations.
- Partner with the Used Car Manager to identify and convert trade‑in opportunities.
- Use industry tools and CRM systems to streamline inventory and sales operations.
- Maintain front‑line readiness—stickers, plate frames, wholesale units, and overall vehicle presentation.
- Be the dealership’s used‑car expert, mastering trims, tech, and must‑have packages.
- Build strong customer relationships that drive repeat business and long‑term loyalty.
- Execute consultative selling, asking the right questions and guiding customers confidently.
- Resolve customer concerns quickly through CRM, phone, text, and email.
- Deliver impactful vehicle demonstrations that influence buying decisions.
- Stay engaged with prospects and past customers to fuel consistent sales growth.
- Sharpen sales skills through ongoing training, conquer objections, and excel in dynamic situations.
- Lead by example, elevate the team, and exceed expectations with positivity and daily A‑game energy.
Qualifications
- Used Vehicle Expertise: Minimum 1 year of used car sales experience with strong product knowledge.
- Dealership-Proven: At least 3 years of successful dealership sales performance.
- Professional Presence: Polished, confident, and business‑appropriate appearance.
- High‑Energy Work Ethic: Thrives in a fast‑paced, results‑driven environment.
- Customer‑Focused: Builds trust, delivers exceptional service, and drives long‑term loyalty.
- Team Player: Positive, enthusiastic, and collaborative.
- Growth‑Minded: Open to coaching and committed to continuous improvement.
- Flexible Availability: Able to work weekends and holidays as needed.
- Tech‑Savvy: Comfortable with Microsoft Office and essential dealership tools.
- Organized & Detail‑Driven: Maintains a clean, efficient workspace that supports productivity.