Automotive Tire and Service Advisor - Endicott, NY

General Description

The Automotive Tire & Service Advisor role involves gaining hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. Responsibilities include building guest relationships, ensuring satisfaction, communicating product features, and performing various manual tasks.

Responsibilities

• Drive sales and profitability for the store location by selling tires and recommended automotive services
• Communicate benefits and product features appropriately
• Build guest relationships and ensure guest satisfaction
• Take responsibility for guest interactions from the initial experience through completed service
• Contribute to promotional merchandising and special events
• Effectively communicate all warranties, promotions, and advertisements to guests
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Aid Service Manager in communicating information about guest vehicles, as needed
• Maintain a clean and safe work and guest area

Requirements

• Previous Automotive Guest Service experience
• Valid driver's license
• At least 18 years of age
• No relocation offered

Qualifications

• High School Diploma or GED
• Previous tire sales experience
• Previous automotive service sales experience

Preferred Qualifications

• Strong work ethic
• Independent motivation to produce results
• Ability to review, analyze, and interpret information
• Ability to read, understand, and follow procedures and guidelines
• Commitment to following established safety policies and procedures

Pay and Benefits

The pay range for this position is $17.00 - $24.00/hr, with base pay offered based on factors such as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.