Automotive Technician A

About the role

Position Summary A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Requirements

A High School Diploma or GED; 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience; 4 or more ASE certifications are preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance); Section 609 certification required; State Inspection license if applicable; valid driver's license; successful completion of pre-employment background check; availability to work days, nights, holidays, and weekends as needed.

Physical demands: must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance; frequent standing and walking for long periods; frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting; communicate effectively in person, by telephone, or using telecommunications equipment; enter and locate information on computer; present information to small and large groups; visually verify information, often in small print; safely operate a motor vehicle.

Qualifications

Leadership and mentoring skills; collaboration and a team‑first mentality; high level of motivation, energy, and a customer‑focused attitude.

Skills

Technical expertise in diagnosing drivability and electrical systems; ability to explain technical diagnoses to non‑mechanical individuals; continuous learning of new technical information; assisting fellow technicians; keeping management aware of repair issues; maintaining an organized shop; adhering to safety, environmental, and company policies.

Benefits

• Medical, dental, and vision benefits
• Life insurance
• Short Term Disability
• Supplemental benefits
• 401(k) with company match
• PTO and holiday pay
• On‑demand pay partner (DailyPay)
• Reduced benefits available for part‑time team members