Automotive Store Manager

Job Summary

Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are seeking a qualified Store Manager for a new Plaza Tire location in the Mattoon area.

Responsibilities

• Lead a group of employees and work directly with customers needing tires, routine maintenance, and other services.
• Ensure a friendly, customer-focused attitude.
• Handle escalated customer complaints.
• Set expectations and communicate regularly with employees on job responsibilities, goals, training, development, and overall customer service.
• Coach or counsel employees toward desired behaviors.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed Sales and Profit targets.
• Write up customers in the POS system.
• Answer phone calls.
• Control inventory.

Qualifications

• Possess a current, valid Driver’s license.
• Five or more years of experience in sales in an auto repair shop management position or equivalent business experience in the automotive industry.
• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
• Ability to work a minimum of five days, including Saturdays.

Benefits

• Competitive bi-weekly pay.
• Tuition reimbursement, up to $3,000 annually.
• Paid vacation and sick time.
• 6 paid holidays.
• Medical, dental, and vision insurance (effective 1st of the Month after hire).
• Life insurance (company paid).
• 401(k) retirement savings plan with company match.
• Discounted services on personal and immediate family vehicles.
• Opportunity for advancement.

Compensation

$90,000 - $150,000 per year, to include base plus bonus. Base pay of $65,000 - $75,000/yr.