Automotive Store Manager

Lead & develop

Recruit, hire, schedule, coach, and performance-manage a winning team
Set the game plan, drive KPIs, celebrate wins, course-correct fast

Own the guest experience

Model five-star service; jump in on estimates, approvals, and tough saves

Drive sales

• Execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence

Protect the house

• OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice-to-have

• ASEs
• Multibrand experience
• Turnaround wins
• Spanish/English bilingual

What Success Looks Like (KPIs You’ll Own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Equal Opportunity Employer

We celebrate diversity and are committed to a respectful, inclusive workplace.