Automotive Store Manager

About the role

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability), promoting customer satisfaction and retention, and driving growth of existing and new business. The Store Manager owns overall operations including cost control, inventory management, environmental compliance, and safety, and provides strong leadership to cultivate a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule, and coach employees
• Deliver exceptional customer service while listening and consulting customers, following up on services requested and estimated completion times
• Oversee complete vehicle inspections, make comprehensive recommendations, build computerized repair orders, and source parts
• Deliver and discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team while aligning with the company’s vision, purpose, core values, and employee creed
• Oversee all sales, accounting, and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Maintain inventory counts and prevent inventory losses
• Ensure overall cleanliness, organization, and environmental compliance of the facility
• Handle employee payroll, record keeping of hours, and scheduling
• Update and submit daily sales reports to Corporate

Requirements

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Strong POS computer and Internet skills
• Leadership and team-building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license

Qualifications

• College degree or some coursework (preferred)
• Three years of experience in the automotive repair business
• Supervisory, management, or mentor experience
• Continuous improvement background
• P&L experience
• Exceptional interpersonal skills

Veterans and former military are encouraged to apply.

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus based on performance