Automotive Store Manager

About the role

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. The Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and safety, and provides strong and consistent leadership to cultivate a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with the company’s vision, purpose, core values, and employee creed
• Oversee all sales, accounting, and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Maintain inventory counts and responsible for any inventory losses
• Ensure overall cleanliness and organization of the facility, including environmental compliance
• Handle employee payroll, record keeping of hours, and scheduling
• Update and submit daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability and team-building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license

The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. Veterans and former military are encouraged to apply.

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off