Automotive Store Manager
Big Brand Tire & Service · Redlands, CA · Yesterday
On-siteBusiness DevelopmentFull-time
Compensation & Benefits
- Competitive hourly rate + commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts, referral bonuses and ASE reimbursement
- Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions
Responsibilities
- Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
- Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
- Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
- Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
- Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
- Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
- Operate with excellence: cash/POS controls, reporting, audits, and policy adherence
Qualifications
- 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
- Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
- People leader: hires well, coaches often, holds standards, retains talent
- Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
- Customer-first communicator who builds trust with clear explanations and follow-through
- Valid driver's license; able to assist with shop flow (periodic lifting up to 70 lbs)
- Open availability, including weekends, to lead the store through our busiest guest-facing hours
Preferred Qualifications
- ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual
Key Performance Indicators (KPIs)
- Comp sales growth & gross profit dollars
- Labor/parts margin health; average RO; alignment & warranty attachment
- Technician productivity & efficiency; clocking and MEAL/OT compliance
- Inventory accuracy & shrink; safety & audit scores
- Team engagement, retention, and bench readiness