Automotive Service Technician

About the role

We are Ken Garff Automotive Group, a unique dealership that prides itself on innovation and employee satisfaction. We are seeking an Automotive Service Technician who shares our core values of respect, integrity, growth, humility, and teamwork.

Responsibilities

• Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards.
• Address customers' primary concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
• Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Maintain cleanliness throughout the workspace and in all customer vehicles.
• Complete required training as assigned.

Requirements

• Accommodating and analytical, with a strong focus on precision and accuracy.
• Resourceful and seeking a high level of technical expertise.
• Unselfish and approachable, with a preference for detailed, skill-based work.
• Prior automotive technician (mechanic) experience preferred.
• ASE or dealership manufacturer certifications highly preferred.
• High School Diploma or equivalent.
• Must be 18 years or older and be authorized to work in the U.S. with a valid in-state driver's license and a good driving record, per company standards.

Qualifications

• Highly skilled in automotive mechanics and repairs.
• Experience with diagnostic tools and software.
• Strong communication skills to interact with customers and colleagues.
• Ability to work independently and as part of a team.

Skills

• Technical aptitude in automotive repair and maintenance.
• Attention to detail.
• Problem-solving abilities.
• Customer service orientation.

Benefits

• PRO TECH program with regular rewards and recognition, predictable pay raises, efficiency bonuses, and tool allowances.
• Competitive compensation package and 401(k) with company match.
• Wellness Time Off, holidays, and a Personal Purpose Day.
• Medical, dental, vision, disability insurance, AD&D, and life insurance.
• Flexible spending accounts (FSA), health savings account (HSA), EAP, wellness plan, mental health support, diabetes management program, and parental leave stipend.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.
• Red Wing boot program (free/discounted work shoes).

What you'll do

• Work on repair orders according to dealership, state, and factory standards.
• Diagnose and repair vehicles, ensuring 'Fixed First Visit' expectations are met.
• Use our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Maintain a clean workspace and customer vehicles.
• Participate in required training as assigned.

Why you’ll love working with us

• PRO TECH perks including efficiency bonuses and tool allowances.
• Competitive compensation package and 401(k) with company match.
• Wellness Time Off, holidays, and a Personal Purpose Day.
• Medical, dental, vision, disability insurance, AD&D, and life insurance.
• Flexible spending accounts (FSA), health savings account (HSA), EAP, wellness plan, mental health support, diabetes management program, and parental leave stipend.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.
• Red Wing boot program (free/discounted work shoes).