Automotive Service Technician

About the role

We are Ken Garff Automotive Group, a unique dealership that prides itself on innovation and employee satisfaction. We are seeking an Automotive Service Technician who embodies our core values of respect, integrity, growth, humility, and teamwork.

Responsibilities

• Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards.
• Address customer concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
• Conduct the Ken Garff Electronic Multi Point Inspection and video inspection on every vehicle, notifying the Service Advisor of additional recommendations or extended repair times.
• Utilize the Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Maintain cleanliness in the workspace and customer vehicles.
• Complete required training as assigned.

Requirements

• Accommodating and analytical, with a strong focus on precision and accuracy.
• Highly skilled in technical areas, with a preference for detailed, skill-based work.
• Selfless and approachable, with a willingness to collaborate and support team members.
• Prior automotive technician (mechanic) experience is preferred.
• ASE or dealership manufacturer certifications are highly valued.
• A High School Diploma or equivalent degree.
• At least 18 years old and authorized to work in the U.S., with a valid in-state driver's license and a good driving record.

Qualifications

• Experience with the Dealer Management System (DMS).
• Strong communication skills and ability to work collaboratively with others.
• Ability to handle multiple tasks and prioritize effectively.
• Attention to detail and a commitment to quality work.

Skills

• Technical aptitude and problem-solving skills.
• Customer service orientation.
• Time management and organizational skills.

Benefits

• PRO TECH program with regular rewards and recognition, predictable pay raises, efficiency bonuses, and tool allowances.
• Comprehensive health benefits including medical, dental, vision, disability insurance, AD&D, and life insurance.
• Employee assistance programs, wellness plans, mental health support, diabetes management programs, and parental leave stipends.
• Year-end bonus program for all employees.
• Discounts on vehicle purchases, parts, service, and more.
• Red Wing boot program (free/discounted work shoes).

Pay

Competitive compensation package with a 401(k) matching program.

Schedule

Flexible schedule to accommodate your needs and the demands of the job.