Automotive Service Technician

About the role

We are a unique automotive dealership group that prides itself on innovation and employee growth. Our employees are proud to work here, and we have designed a comprehensive reward and recognition system called PRO TECH to acknowledge their hard work and contributions.

Responsibilities

• Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards.
• Address customers' primary concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
• Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Maintain cleanliness in the workspace and in all customer vehicles.
• Complete required training as assigned.

Requirements

• Accommodating and analytical with a strong focus on precision and accuracy.
• Resourceful and seeking a high level of technical expertise.
• Unselfish and approachable, with a preference for detailed, skill-based work.
• Prior automotive technician (mechanic) experience preferred.
• ASE or dealership manufacturer certifications highly preferred.
• High School Diploma or equivalent.
• Must be 18 years or older and authorized to work in the U.S., with a valid in-state driver's license and a good driving record, per company standards.

Qualifications

• Highly self-motivated and able to work independently.
• Excellent communication skills, both written and verbal.
• Ability to handle multiple tasks simultaneously and prioritize accordingly.
• Strong problem-solving and troubleshooting abilities.

Skills

• Proficiency in diagnostic tools and equipment.
• Knowledge of automotive systems and components.
• Effective time management and organizational skills.
• Attention to detail and accuracy in work.

Benefits

• Competitive compensation package including salary, efficiency bonuses, and tool allowances.
• 401(k) plan with company match.
• Wellness Time Off, holidays, and a Personal Purpose Day.
• Medical, dental, vision, disability insurance, AD&D, and life insurance coverage.
• Flexible spending accounts (FSA) and health savings account (HSA).
• Employee Assistance Program (EAP), wellness programs, mental health support, diabetes management program, and parental leave stipend.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.
• Red Wing boot program (free/discounted work shoes).

What you'll do

As an Automotive Service Technician (Mechanic) at Ken Garff Automotive Group, you will:

• Perform efficient and expert work on repair orders, in accordance with dealership, state, and factory standards.
• Address customers' primary concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
• Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Maintain cleanliness throughout the workspace and in all customer vehicles.
• Complete required training as assigned.