Automotive Service Technician
Ken Garff Automotive Group · Surprise, AZ · 2 wk ago
ManagementFull-time
About the role
We are a unique automotive dealership group that prides itself on innovation and employee growth. Our employees are proud to work here!
Responsibilities
- Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards.
- Address customers' primary concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
- Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
- Maintain cleanliness in the workspace and in all customer vehicles.
- Complete required training as assigned.
Requirements
- Accommodating and analytical with a high level of technical expertise.
- Selfless and approachable with a preference for detailed, skill-based work.
- Prior automotive technician (mechanic) experience preferred.
- ASE or dealership manufacturer certifications highly preferred.
- High School Diploma or equivalent.
- Must be 18 years or older and have a valid in-state driver's license and a good driving record, per company standards.
Qualifications
- Highly self-motivated and able to work independently.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
Skills
- Technical aptitude and mechanical knowledge.
- Customer service orientation.
- Time management and organizational skills.
Benefits
- PRO TECH program with regular rewards and recognition.
- Predictable pay raises and efficiency bonuses.
- Quarterly tool allowance and discounts.
- Competitive compensation package and 401(k) with company match.
- Wellness Time Off, holidays, and a Personal Purpose Day.
- Medical, dental, vision, disability insurance, AD&D, and life insurance.
- Flexible spending accounts, health savings account, EAP, wellness plan, mental health support, diabetes management program, and parental leave stipend.
- Year-end bonus program for all employees (Garff Giveback).
- Employee discounts on vehicle purchase, parts, service, and more.
- Red Wing boot program (free/discounted work shoes).
Pay
Competitive compensation package with a 401(k) matching program.
Schedule
Hours vary based on department needs, typically Monday through Saturday with varying shifts.