Automotive Service Technician
Ken Garff Automotive Group · Orem, Utah, United States · 1 mo ago
ManagementFull-time
About the role
We are not your typical dealership or group of dealerships. We aim to do things differently and continuously evolve, grow, and progress. Our employees take pride in their work here.
Responsibilities
- Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards.
- Address customers' primary concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
- Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
- Maintain cleanliness throughout the workspace and in all customer vehicles.
Requirements
- Accommodating and analytical, with a strong focus on precision and accuracy.
- Resourceful and seeking a high level of technical expertise.
- Unselfish and approachable, with a preference for detailed, skill-based work.
- Prior automotive technician (mechanic) experience preferred.
- ASE or dealership manufacturer certifications highly preferred.
- High School Diploma or equivalent.
- Must be 18 years or older and be authorized to work in the U.S., with a valid in-state driver's license and a good driving record, per company standards.
Qualifications
- Highly skilled in automotive repairs and maintenance.
- Experience with diagnostic tools and systems.
- Strong problem-solving skills.
- Excellent communication and interpersonal skills.
Skills
- Technical aptitude and mechanical knowledge.
- Attention to detail.
- Customer service orientation.
- Teamwork and collaboration.
Benefits
- PRO TECH program with regular rewards and recognition, predictable pay raises, efficiency bonuses, quarterly tool allowances, and discounts.
- Competitive compensation package and 401(k) with company match.
- Wellness Time Off, holidays, and a Personal Purpose Day.
- Medical, dental, vision, disability insurance, AD&D, and life insurance.
- Flexible spending accounts (FSA), health savings account (HSA), employee assistance program (EAP), wellness plan, mental health support, diabetes management program, and parental leave stipend.
- Year-end bonus program for all employees (Garff Giveback).
- Employee discounts on vehicle purchases, parts, service, and more.
- Red Wing boot program (free/discounted work shoes).
Pay
Competitive compensation package with opportunities for growth and development.
Schedule
Flexible schedule to accommodate your needs and the demands of the job.