Automotive Service Technican

About the role

We are Ken Garff Automotive Group, a unique dealership group that prides itself on innovation and continuous improvement. We seek to hire individuals who embody our core values of respect, integrity, growth, humility, and teamwork.

Responsibilities

• Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards.
• Address customers' primary concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
• Conduct the Ken Garff Electronic Multi Point Inspection and video inspection on every vehicle; notify the Service Advisor if additional recommendations or extra time is needed.
• Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Complete required training as assigned.
• Maintain cleanliness throughout the workspace and in all customer vehicles.

Requirements

• Accommodating and analytical, with a strong focus on precision and accuracy in work.
• Resourceful and seeking a high level of technical expertise.
• Unselfish and approachable, with a preference for detailed, skill-based work.
• Prior automotive technician (mechanic) experience preferred.
• ASE or dealership manufacturer certifications highly preferred.
• High School Diploma or equivalent.
• Must be 18 years or older and be authorized to work in the U.S., with a valid in-state driver's license and a good driving record, per company standards.

Qualifications

• Highly self-motivated and able to work independently or as part of a team.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.

Skills

• Proficiency in diagnostic tools and systems.
• Knowledge of automotive repair procedures and techniques.
• Effective time management and organizational skills.
• Strong computer skills, particularly with dealership management systems.

Benefits

• PRO TECH program with regular rewards and recognition, predictable pay raises, efficiency bonuses, and tool allowances.
• Competitive compensation package and 401(k) with company match.
• Wellness Time Off, holidays, and a Personal Purpose Day.
• Medical, dental, vision, disability insurance, AD&D, and life insurance.
• Flex Spending, Health Savings Account, EAP, wellness plan, mental health support, diabetes management program, and parental leave stipend.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.
• Red Wing boot program (free/discounted work shoes).

What you’ll do as an Automotive Service Technician (Mechanic)

• Perform efficient and expert work on repair orders, in accordance with dealership, state, and factory standards.
• Address customers' primary concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
• Conduct the Ken Garff Electronic Multi Point Inspection and video inspection on every vehicle; notify the Service Advisor if additional recommendations or extra time is needed.
• Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Complete required training as assigned.
• Maintain cleanliness throughout the workspace and in all customer vehicles.