Automotive Service Porter - Ypsilanti, Michigan, United States

About the Role

Join a growing business committed to family, employee growth, environmental protection, and community involvement. The Service Porter plays a key role in maintaining a clean and well-organized service vehicle area.

Responsibilities

• Keep the service vehicle lot neat and orderly, moving cars as directed by management and in accordance with facility display standards.
• Clean the service department drive, write-up area, and shop.
• Maintain cleanliness of service vehicles, including interiors, exteriors, trunks, and glove compartments.
• Wash service customer vehicles using cleaning solution, water, cloths, and brushes.
• Clean engines to remove grease and other materials.
• Apply special purpose cleaners to remove foreign materials following product manufacturer recommendations.
• Assist technicians with keeping the service department clean and organized.
• Assist with property maintenance and appearance.
• Greet customers immediately in a courteous and friendly manner.
• Complete all training as directed by supervisor.
• Police grounds of the dealership.
• Wear company-approved uniform.
• Park vehicles from service.
• Empty trash.
• Drive shuttle.
• Complete OSHA right-to-know training.
• Follow policies and procedures as set forth in the Employee Handbook.
• Perform any other duties as assigned.

Requirements

• Current, valid driver’s license; satisfactory Motor Vehicle Report (MVR) required.
• Ability to complete tasks independently as well as with a team.
• Good work ethic, organized, and positive attitude.

Qualifications

• No retail experience necessary.
• High school diploma or equivalent is a plus but not required.

Skills

• Vehicle cleaning and maintenance.
• Customer service and communication.
• Ability to lift up to 40 pounds.
• Willingness to work near moving mechanical parts, chemicals, and exhaust fumes.

Benefits

• Competitive compensation.
• Employee referral program.
• Employee discounts on sales and service.
• Comprehensive benefits package:
  • Medical, dental, and vision coverage.
  • Employer-paid life/AD&D insurance.
  • Employee Assistance Program (EAP).
  • Pet insurance.
• Voluntary benefits:
  • Flexible Spending Account (FSA).
  • Life/AD&D, short-term and long-term disability.
  • Critical illness and accident insurance.
  • Legal and identity theft protection.
• 401(k) with employer match.
• Holiday Savings Program with employer match.
• Paid time off.
• Holiday pay.

Physical Requirements

• Frequently required to bend, stoop, crouch, reach, and handle tools.
• Ability to lift 40 pounds of material.
• Work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials, or other toxic materials.
• Frequent exposure to exhaust fumes or other airborne particles.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally recognized LaFontaine Automotive Group includes 55+ retail franchises, 7 collision centers, and 60+ Michigan locations, employing over 3,000 individuals. The group represents brands such as Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

The LaFontaine Family’s mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The company actively participates in and contributes to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan.

Core values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.