Automotive Service Porter - Grand Rapids, Michigan, United States

About the Role

Join a growing business committed to family, employee development, environmental protection, and community involvement. This opportunity is ideal for someone looking to start a career in the automotive industry with a company that values culture, growth, and giving back.

Responsibilities

• Maintain a clean and well-organized service vehicle area, including moving cars as directed by management.
• Clean the service department drive, write-up area, and shop.
• Clean interior and exterior of vehicles, including trunks and glove compartments.
• Wash service customer vehicles using cleaning solutions, water, cloths, and brushes.
• Clean engines to remove grease and other materials.
• Apply special-purpose cleaners to remove foreign materials following product manufacturer recommendations.
• Assist technicians with keeping the service department clean and organized.
• Assist with property maintenance and appearance.
• Greet customers immediately in a courteous and friendly manner.
• Complete all training as directed by supervisor.
• Police grounds of the dealership.
• Wear company-approved uniform.
• Park vehicles from service.
• Empty trash.
• Drive shuttle.
• Complete OSHA right-to-know training.
• Follow policies and procedures as set forth in the Employee Handbook.
• Perform any other duties as assigned.

Requirements

• Current, valid driver’s license; satisfactory Motor Vehicle Report (MVR) required.
• Ability to complete tasks independently as well as with a team.
• Good work ethic, organized, and positive attitude.

Qualifications

• No retail experience is necessary.
• High school diploma or equivalent is a plus but not required.

Skills

• Vehicle cleaning and maintenance.
• Customer service and communication.
• Ability to follow safety and procedural guidelines.

Physical Requirements

• Frequently required to bend, stoop, crouch, reach, and handle tools.
• Ability to lift up to 40 pounds of material.
• Work environment is usually loud, with exposure to moving mechanical parts.
• Potential exposure to battery acid, gasoline, chemical cleaning materials, or other toxic materials.
• Frequent exposure to exhaust fumes or other airborne particles.

Benefits

• Competitive compensation.
• Employee referral program.
• Employee discounts on sales and service.
• Comprehensive benefits package:
  • Medical, dental, and vision insurance.
  • Employer-paid life/AD&D insurance.
  • Employee Assistance Program (EAP).
  • Pet insurance.
• Voluntary benefits:
  • Flexible Spending Account (FSA).
  • Life/AD&D, short-term and long-term disability insurance.
  • Critical illness and accident insurance.
  • Legal and identity theft protection.
• 401(k) with employer match.
• Holiday Savings Program with employer match.
• Paid time off.
• Holiday pay.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations. The group employs nearly 2,500 individuals and represents brands such as Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

The company’s mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. Core values include accountability, responsibility, respect, communication, teamwork, and passion. LaFontaine is actively involved in numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan.