Automotive Service Mobile Technician
Yeomans · Knoxville, TN · 1 mo ago
Information TechnologyFull-time
Why You’ll Love Working Here
- Independence: Manage your own mobile service van and daily route with minimal supervision.
- Top‑Tier Benefits:
- Competitive pay
- Paid drive time
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid time off
- Career Growth: Access to factory‑sponsored Ford training and certifications to advance toward Master Tech status.
- Perks: Employee vehicle purchase programs, boot allowance, and a modern, fully‑equipped service vehicle.
- Company‑provided cell phone.
What You’ll Do
- On‑Site Service: Perform routine maintenance (oil changes, tire rotations, brake service) and light repairs at customer locations.
- Advanced Diagnostics: Use Ford‑specific diagnostic tools to troubleshoot electrical, mechanical, and software issues.
- Recall & Software Support: Execute manufacturer recalls and perform critical vehicle software updates remotely.
- Customer Experience: Act as a brand ambassador, explaining services clearly and building trust with every visit.
- Van Management: Maintain a clean, organized, and fully stocked mobile service unit.
What You Bring
- Experience: 2+ years of automotive technician experience (Ford or Lincoln experience is a major plus).
- Credentials: Valid driver’s license with a clean driving record; ASE certifications (A1‑A9) or Ford STST credentials are highly preferred.
- Skills: Strong diagnostic abilities, technical proficiency with tablets/handheld tools, and excellent communication skills.
- Physical Ability: Must be able to lift up to 50‑100 lb.
- Mindset: A self‑motivated “start‑up” mentality with a passion for providing world‑class customer service.