Automotive Service Manager-NOVA| Salary+ Bonus

About the role

Our Service Managers are responsible for the overall operation of the store with a specific focus on customer experience. They drive store sales and profitability while modeling our core values and mission.

Responsibilities

• Lead the service department to ensure store sales are maximized and customers have an excellent in-store experience, spending the majority of your time on the front counter as a hands-on manager on the sales floor.
• Ensure production workflow is efficient and optimized.
• Drive sales and profitability by reviewing reports and utilizing available information tools to identify issues and areas of opportunity and execute solutions.
• Select and onboard a highly effective team of individuals.
• Create meaningful employee experiences by developing talent and opening doors for career growth.
• Communicate effectively with employees by actively overseeing in the flow of information to employees, including store goals, sales programs or company communications.

Qualifications

• 8+ years of retail management experience preferably in the automotive industry
• Strong knowledge of vehicle systems
• Ability to lead and manage in a fast-paced, multi-tasking retail environment with a smile and a positive attitude
• Strong customer service skill and interpersonal/communication skills
• Problem-solving ability and analytical skills
• A professional personal appearance
• Proficiency in MS Office and ability to learn our internal software applications
• Have and maintain a valid driver’s license

Benefits

• Low-Cost Health Insurance
• Industry best paid vacation and holidays
• Tire and auto repair discounts
• Gym Membership Reimbursement
• Affordable dental and vision insurance
• Life & short-term disability insurance
• 401(k) with company match
• Predictable Schedules
• Energy filled, busy shops
• A clean, professional work environment with a team that wants to see you succeed
• A company culture designed to support your career growth

Schedule

We offer predictable schedules.

Pay

Details on pay are not specified at this time.