Automotive Service Department Dispatcher

Responsibilities

• Scheduling & dispatching work orders
• Making progress updates
• Managing repair documentation
• Collaborating with Parts & Warranty teams
• Maintaining positive customer relationships

Requirements

• Professional experience in the automotive industry
• Previous roles as Automotive Service Manager, Service Advisor, or Technician
• Experience with dispatch scheduling software and DMS (CDK)
• Familiarity with automotive service workflows, technician skill levels, and parts management systems

Benefits

• Air conditioned and heated shop
• 401K plan
• Medical and dental benefits plan
• Paid vacation, holidays, sick & personal days
• Growth opportunities within our multi-store organization

About the role

The Dispatcher at Bob Valenti Auto Group is responsible for planning, organizing, leading, and controlling the flow of service work through the service department in a professional and timely manner while ensuring quality repairs that meet our customers' needs.

Pay

Compensation is based on experience.

Schedule

Full Time

Qualifications

We are seeking an individual with professional experience in the automotive industry, specifically previous roles as an Automotive Service Manager, Service Advisor, or Technician. Hands-on experience with dispatch scheduling software and DMS (CDK) is preferred. Familiarity with automotive service workflows, technician skill levels, and parts management systems is required.