Automotive Service and Parts Assistant

About the role

The Stanley Auto Group is one of the largest privately owned family dealer groups in Texas, employing over 250 individuals across 7 locations. We are committed to fostering a workplace where teamwork, integrity, and family and community spirit thrive.

Department

Department: Service

Location

Location: Eastland, TX

Responsibilities

• Receptionist/Customer Service Duties:
  • Professionally and timely answering of all calls
  • Professionally greet all customers
• Remote Experience Coordinator Duties:
  • Pick up and delivery driver
  • Schedule other part-time drivers for pick-up and delivery
  • Assist answering calls
  • Backup other service assistants as needed
• Back up team member duties:
  • Service filing
  • Prepare service and parts receipts for accounting
  • Scan warranty repair orders to warranty manager daily
  • Balance daily
  • Process service customer payments following all company processes
  • Process credit card payments following credit card processing policy
  • Administer service loaner program
  • Miscellaneous customer service duties as assigned
  • Affiliate with parts with merchandise rack inventory image duties
  • Service department housekeeping
  • Inspects and cleans service department regularly
  • Reports unsafe conditions to service director
  • Backup team members when needed
  • Personal accountability:
    • Maintain a professional appearance
    • Reliable
    • Punctual
    • Teamwork

  Requirements

  • Prior Dealership Service and/or Parts Experience (a plus)
  • High School Graduate
  • PC Proficient
  • Must pass background check, drug test, and motor vehicle record check

  Qualifications

  • Maintain required levels of manufacturer training and certifications
  • Complete all training as required by General Motors to obtain Assistant Parts Manager Certification

  Skills

  • Customer service skills
  • Administrative and organizational skills
  • Physical stamina for standing and lifting

  Benefits

  Employer-paid benefits including paid time off and medical coverage after the first 90 days of employment.

  Pay

  Details on pay are not specified in this posting.

  Schedule

  Details on schedule are not specified in this posting.