Automotive Service Advisor - Walled Lake, Michigan, United States

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse the job description. Content: - Intro paragraph: "Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!" This is about the company/culture. Could be "About the role" or maybe "About the company". But we have only allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put intro under "About the role". That seems appropriate. - "THE POSITION: The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers." That's also about role. - Then "The Perks" list: Competitive Compensation, Employee Referral Program, Employee Discounts on Sales and Service, Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance), Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection), 401(k) and Employer Match, Holiday Savings Program with Employer Match, Paid Time Off, Holiday Pay. That's benefits. Also "Competitive Compensation" maybe pay? But we have separate Pay section only if posting actually states them. It says "Competitive Compensation" but no specific numbers. According to rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Competitive Compensation" but that's vague. However "Benefits" we have specific list, so we can include Benefits section. For Pay, "Competitive Compensation" is not specific; maybe we should not create Pay section because it's not specific numbers. The rule: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "Competitive Compensation" could be considered vague but it's still a statement. However they said "unless the posting actually states them". It does state "Competitive Compensation". I'd lean to include Pay section with that phrase? But risk of being considered filler. The instruction: "Prefer a few substantive sections over many thin ones." So maybe combine Pay into Benefits? But we have separate Benefits heading allowed. Could we put "Competitive Compensation" under Benefits? It's not a benefit per se but could be. However they said Benefits section only if posting actually states them. It does state benefits list. So we can have Benefits section with the list. Pay maybe omitted. - Skills & Qualifications heading: list of skills: Problem Solving, Documentation and Repair Order Entry, Solid knowledge of computers and proficient in web navigation, Strong written and verbal communication skills, Customer focused, Ability to overcome objections, Positive Attitude, Team Player, Excellent communication skills. (Note duplicate communication skills). We'll keep unique. - Education And Experience: Ability to read and comprehend instructions and information, Professional personal appearance, High School Diploma or GED, 2 years or more experience. - Essential Duties & Responsibilities: long list of duties. - Physical Requirements: list. - The Company: description. - Mission, Core Values, etc. We need to map to allowed headings. Possible sections: - About the role: could include intro paragraph and THE POSITION sentence. - Responsibilities: Essential Duties & Responsibilities. - Requirements: Education And Experience? Or maybe Requirements includes education/experience and physical requirements? But we have Qualifications and Skills separate. We could put Education And Experience under Requirements. Physical Requirements maybe also under Requirements or separate? Not in allowed headings. Could fold into Requirements. - Qualifications: maybe Skills & Qualifications? But we have Skills heading separate. Could put Skills under Skills heading, and Qualifications under Qualifications heading (maybe includes education/experience). But we have both Skills and Qualifications allowed. Let's decide: - Skills: list of skills (problem solving, documentation, computer knowledge, communication, customer focus, overcoming objections, positive attitude, team player). - Qualifications: education and experience (read instructions, professional appearance, HS diploma/GED, 2+ years experience). Also maybe physical requirements? Could include physical requirements under Qualifications? But physical requirements are not qualifications per se. However we have no separate heading for physical requirements; we could include them under Requirements (maybe as part of Requirements). But we already used Requirements for education/experience. Could combine. - Responsibilities: duties. - About the role: intro + company description? Actually company description maybe not about role but could be under About the role? The heading "About the role" is for role description, not company. But we have no "About the company" heading allowed. Could we put company description under About the role? Might be stretching but maybe acceptable as it's still about the role context. However we could also omit company description if not fitting any heading; but we must preserve ALL substantive information. So we need to include it somewhere. Could we put it under About the role as a paragraph? It's about the company, but still substantive. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not exclusive list? It seems those are the allowed headings. So we must only use those headings. So we need to fit all content under those headings. Thus we need to map: - About the role: could include the introductory paragraph about company culture and mission? Actually "About the role" could include description of the role and maybe company overview as context. - Responsibilities: duties. - Requirements: education/experience + physical requirements? Could be. - Qualifications: maybe skills? But we have Skills heading separate. So Qualifications could be something else like "Ability to read and comprehend instructions..." etc. But that's more like requirements. Hmm. We have both Requirements and Qualifications headings. Usually Requirements = education/experience, Qualifications = skills/competencies. But we also have Skills heading. Could treat Qualifications as "Education and Experience" and Skills as "Skills & Qualifications". But we have both Skills and Qualifications headings; we need to decide. Let's look at the posting: there is a section "Skills & Qualifications". Then "Education And Experience". Then "Essential Duties & Responsibilities". Then "Physical Requirements". Then "The Company". Then mission etc. Thus we could map: - About the role: intro paragraph + THE POSITION sentence + maybe company description? But company description is separate; maybe we can put it under About the role as well. - Responsibilities: Essential Duties & Responsibilities. - Requirements: Education And Experience. - Qualifications: Skills & Qualifications (the list of skills). - Skills: maybe we could skip because we already used Qualifications for skills; but we have both headings allowed; we could still include Skills heading with maybe a subset? But that would duplicate. Better to not include Skills heading if we already covered skills under Qualifications. But we need to decide which heading to use for skills. The posting has "Skills & Qualifications". Could split: Skills heading for the skill list, Qualifications heading for education/experience. That seems logical: Skills = skill list, Qualifications = education/experience. Then we have Requirements heading maybe for physical requirements? Or we could combine physical requirements under Requirements as well. But we have also Benefits heading. Thus final sections: - About the role: intro paragraph + THE POSITION + company description/mission/core values? Might be too much but okay. - Responsibilities: Essential Duties & Responsibilities. - Skills: list of skills (problem solving, documentation and repair order entry, solid knowledge of computers..., strong written and verbal communication skills, customer focused, ability to overcome objections, positive attitude, team player, excellent communication skills). Might deduplicate communication skills. - Qualifications: Education And Experience (ability to read..., professional personal appearance, HS diploma/GED, 2 years+ experience). - Requirements: Physical Requirements (list). Could also include any other requirements like maybe "Ability to read..." but that's already in Qualifications. We'll put physical requirements here. - Benefits: list of perks and benefits. We should not include Pay or Schedule as they are not specified. Check for any other substantive content: "The Perks Competitive Compensation..." we already captured under Benefits. Also "Holiday Savings Program with Employer Match" etc. We need to ensure we preserve all substantive information: The intro paragraph, THE POSITION sentence, the perks list, skills list, education/experience, duties, physical requirements, company description, mission, core values, equal opportunity employer line (but that's boilerplate? It's EEO; we should remove EEO/equal-opportunity boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So we should remove "LaFontaine Automotive Group is an equal opportunity employer." and maybe "TIER1" at end (looks like a tag). Also remove duplicated lines. We need to keep mission and core values? Those are not EEO; they are substantive about company culture. So keep. Now produce HTML. Structure:

About the role

Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers.

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

But we might split into two paragraphs: one for intro+position, another for company description. Now Responsibilities:

Responsibilities

• Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
• Maintain the prescribed standard for “hours per customer repair order written.”
• Greet customers in a timely, friendly, and professional manner. Let customers who are waiting know that