Automotive Service Advisor | Up to $100k+ Yearly Earning Potential

Wilmington, DEEarn $60,000–$100,000+ Per Year (Based on Experience)Monday–Friday | No WeekendsAre you passionate about helping people and enjoy the fast-paced automotive industry? We're looking for a customer-focused Automotive Service Advisor to join our growing team in Wilmington, DE area.In this role, you'll be the bridge between our customers and technicians—helping customers understand their vehicle's needs, keeping repairs on track, and ensuring every visit is a positive experience. If you enjoy building relationships, solving problems, and working with a team that values honesty and quality, we'd love to hear from you.What We OfferEarn $60,000–$100,000+ annually (Based on Experience)Base salary plus team commissionMonday–Friday scheduleNo weekendsHealth InsuranceDental InsuranceVision Insurance401(k) with company matchPaid vacation, PTO, and holidaysOngoing paid trainingCareer advancement opportunitiesSupportive, team-oriented work environmentWhat You'll DoAs an Automotive Service Advisor, you'll help create a seamless experience for every customer by:Greeting customers and building lasting relationshipsListening carefully to customer concerns and documenting vehicle issuesCreating accurate repair ordersReviewing Digital Vehicle Inspections (DVIs) with customersExplaining repair recommendations in a clear, easy-to-understand wayPreparing estimates and obtaining repair approvalsCommunicating with technicians throughout the repair processOrdering parts and monitoring repair progressProviding updates from vehicle drop-off through pickupDelivering outstanding customer service on every visitHelping maintain an organized and efficient service departmentWhat We're Looking ForPrevious Automotive Service Advisor experience requiredAutomotive industry experience strongly preferredExcellent communication and customer service skillsStrong organization and multitasking abilitiesAbility to explain technical information in a way customers understandComfortable using shop management software and digital toolsPositive attitude with a team-first mindsetAbility to thrive in a fast-paced environmentValid driver's licenseYou'll Be Successful If You...Enjoy helping people and building trustStay calm and organized during busy daysTake pride in providing exceptional customer serviceCommunicate effectively with both customers and techniciansWork well independently while supporting your teamAre motivated to learn and continue growing your careerScheduleFull-TimeMonday–Friday7:30 AM–5:00 PMNo WeekendsCompensation & BenefitsAnnual earning potential of $60,000–$100,000+ (Based on Experience)Base salary plus team commissionHealth, Dental, and Vision Insurance401(k) with company matchPaid vacationPaid Time Off (PTO)Paid holidaysOngoing training and professional developmentAdvancement opportunities within a growing organizationReady to Join Our Team?If you're looking for a career where you can make an impact, build lasting customer relationships, and grow with a successful automotive repair team, we'd love to connect with you.Apply today and take the next step in your automotive career!Additional RequirementsSome positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.