Automotive Service Advisor
About the role
Atlantic Coast Enterprises in Brandon, FL is seeking a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. This customer service position comes with a competitive base pay plus commission, with potential to earn up to $80,000 a year.
Responsibilities
- Act as the main point of contact between customers and auto technicians
- Guide customers through elected services and explain recommended maintenance such as tires, brakes, and other services in an easy-to-understand way
- Advise customers on benefits, costs, and product features to help them make informed decisions
- Build trust and connections with customers to drive repeat business
- Arrive each day determined to take excellent care of customers while achieving sales goals
Qualifications
- 18 years old or older
- Previous sales and service advisor experience
- Valid driver's license
- Strong people skills with the ability to easily connect with others
- Excellent communication skills
- Passion for cars and customer service
- Patience and empathy
- Strong organizational and prioritization abilities
- Detail-oriented mindset
About Atlantic Coast Enterprises
Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center dedicated to providing fast, friendly, clean, and professional service. Our mission is to create customers for life through exceptional service. We are recognized as a top franchisee within the Jiffy Lube nationwide network and value teamwork, mutual support, dedication, and a collaborative environment. ACE encourages employees to share ideas and supports growth through competitive compensation and generous benefits.
Benefits
- Paid vacation after 1 year of employment
- Comprehensive health care coverage
- Dental and vision insurance
- Basic life insurance
- Short-term and long-term disability
- 401(k) savings and retirement program
- Bereavement leave
- Performance and longevity bonus platforms
- Employee oil changes and discounts