Jobs · OTHR · Kentucky

Automotive Service Advisor | $52K Salary | Monday-Friday

Promotive · Lexington, KY · 1 wk ago
On-siteOTHR$52k/yrFull-time
Stuttgart Motors Schedule: Monday-Friday | 7:30 AM-5:30 PM Pay Rate: $52,000 annually Pay Type: Salary Pay Schedule: WeeklyHow to Apply (Important)Step 1: ApplyStep 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.About Stuttgart MotorsStuttgart Motors is seeking an Automotive Service Advisor to join its established European-focused repair shop. This role offers approximately $52,000 in annual salary with a Monday-Friday schedule and weekly pay. Previous Service Advisor experience is not required, making this an opportunity for someone with strong customer service and communication skills to learn the automotive side of the business. The shop offers paid training, modern shop management technology, and opportunities to learn and grow in the automotive industry.Key ResponsibilitiesGreet customers, manage vehicle check-in, and document customer concernsWrite and manage repair orders from check-in through completionCreate and present repair estimates and explain maintenance and repair recommendationsObtain customer authorization for approved repairs and servicesKeep customers informed throughout the repair process by phone, text, and emailCoordinate with technicians to communicate repair status and additional recommendationsPresent additional recommended services when appropriate and follow up with customers as neededMaintain organized repair orders, customer information, and workflowQualificationsStrong customer service skills and comfort communicating directly with customersAbility to stay organized and manage multiple prioritiesClear, professional communication by phone, text, and emailAbility to confidently explain information and recommendations to customersDependable work habits and willingness to learnPrevious Automotive Service Advisor or automotive experience is a plus but not requiredCustomer-facing experience in retail, hospitality, restaurants, sales, automotive, or another service environment is welcomeCompensation & BenefitsApproximately $52,000 annual salaryPaid weekly401(k)Paid vacation: 1 week after 1 year and 2 weeks after 2 yearsUniforms providedPaid trainingASE reimbursementTeam lunchesOccasional team activitiesWhy Work Here?Stuttgart Motors is an established independent repair shop specializing primarily in European vehicles. The shop handles approximately 25-35 vehicles per week with an average repair order of roughly $1,500-$1,600 and operates with approximately 12 bays, 8 lifts, and an alignment rack. The team is transitioning to Tekmetric to support workflow, digital vehicle inspections, and customer communication. Stuttgart Motors is willing to train the right person and provides an opportunity to build automotive knowledge while developing customer relationships in a professional repair environment.Apply today to explore the Automotive Service Advisor opportunity with Stuttgart Motors.Additional RequirementsSome positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.

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