Automotive Sales Specialist

About the role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Responsibilities

• Green and engage customers to understand their needs, preferences, and budget
• Present and demonstrate new and pre-owned Volkswagen vehicles, highlighting features and technology
• Conduct test drives and explain warranties, maintenance programs, and ownership benefits
• Guide customers through pricing, negotiations, and closing the sale with Sales Management support
• Complete sales and financing paperwork accurately and efficiently
• Stay current on Volkswagen inventory, features, promotions, and financing programs
• Deliver sold vehicles and assist with technology setup and vehicle orientation
• Follow up with customers to maintain relationships and generate repeat and referral business
• Respond to internet, phone, and showroom leads and schedule appointments
• Log all customer interactions and sales activity in the CRM system

Qualifications

• At least 1 year of experience in customer service, retail sales, or a related field required
• Automotive sales experience preferred
• Strong communication and interpersonal skills
• Ability to build rapport, handle objections, and close sales effectively
• Self-motivated, confident, and results-driven
• Comfortable working with computers, CRM systems, and new technology
• Strong work ethic with a customer-first mindset
• Valid Arizona driver’s license with a clean driving record
• Ability to pass a background check and pre-employment screening

Compensation & Perks

• Competitive Pay: Commission-based with uncapped earning potential
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.