Automotive Sales - Retail Counter

Responsibilities

• Provide a superior customer service experience to all walk‑in customers.
• In‑Person Sales – deliver immediate, high‑quality service to retail and wholesale walk‑in customers.
• Parts Identification – use inventory software to locate exact parts matches for customers’ vehicles.
• Sales – manage the front counter, processing cash and credit transactions with POS systems.
• Yard Coordination – communicate with parts pullers to retrieve parts requested by customers.
• Merchandising & Displays – set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
• Core & Returns Management – inspect returned parts, verify condition, and process credits or warranty claims.
• Assume other duties as assigned.

Requirements

High School diploma or G.E.D. equivalent preferred; college coursework desired. Prior automotive experience and knowledge of automotive parts preferred. Two to three years of customer service experience preferred.

Knowledge, Skills, and Abilities

• Ability to establish priorities and demonstrate effective time‑management skills.
• Team‑oriented work style.
• Attention to detail and accuracy in work assignments.
• Effective communication skills.
• Strong problem‑solving abilities.
• Flexibility to work variable schedules, including weekends.

Physical Demands and Work Environment

• Office environment requiring walking, standing, or sitting for several hours at a time.
• Repetitive motion tasks on a computer.